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Briarwood

    Retention Specialist - Briarwood, United States - Westhab

    Westhab
    Westhab Briarwood, United States

    1 week ago

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    Description
    The

    Retention Specialist

    provides employment focused counseling, case management along with a major focus on pre and post-employment follow up services.

    The retention specialist models' appropriate skills, behaviors and attitudes that support participants' ability to become employed and independent through the employment services program, which is designed to assist SNAP eligible shelter clients with all levels of barriers to employment prepare for, obtain and maintain employment.

    The specialist will focus on 3 major milestones to measure program outcomes and success. The target milestones are 30/90/180-day retention.

    The retention specialist has a diverse role that requires active involvement with other team members of the employment and shelter staff to ensure that participants successfully achieve employment goals.

    Proof of COVID-19 vaccinations required.

    ESSENTIAL RESPONSIBILITIES:
    Conducts and reviews assessments of skills and work behaviors and develops individual retention plans to address identified needs of participants
    Actively prepares participants for world of work through necessary post-employment skills training based on the needs, interests and abilities of the participants
    Coordinates the participants' job development and placement goals with the employment service team

    May be relied upon to recruit participants for program and takes responsibility for intake, screening and eligibility determination of participants.

    Develops relevant relationships and communicates effectively with schools, community partners, VESID, employers, and participants' families to help with retaining employment

    Helps participants in time of crisis to obtain necessary services that support independence, including counseling, case management and housing assistance.

    Maintains case records in an appropriate manner and complies with all regulations related to reporting and documentation requirements.
    Upon job placement, provides travel training, on-the-job training, and orientation to the job site, counseling, social skills development, workplace safety instruction, advocacy and any other required support to the participants
    Provide worksite or home visits to provide follow up, collect employment verification and or provide employment support to ensure retains employment
    Provides ongoing individual counseling to participants focused on goals established in individual employment plans
    Provides specific training and counseling to participants in social skills related to job placement
    Completes reports depicting accurate 30 and 90-day employment retention outcomes and goals
    Must be able to accurately track and distribute post-employment incentives and Metro Cards

    REQUIRED QUALIFICATIONS:
    Bachelor's Degree preferred, preferably in field of workforce development, social services, human services, counseling or sales
    Must be able to secure employment verification documentation for data tracking
    Fluent in Spanish highly preferred
    2 years of workforce development, employment retention services and or sales experience preferred
    Ability to establish and maintain relationships with participants' families, colleagues, and employers
    May require some evening or weekend hours
    Ability to communicate effectively in both verbal and written forms
    Ability to organize work and to make evaluations and recommendations regarding client services
    Valid NYS Driver's License is a plus

    AGENCY PROFILE & EMPLOYEE EXPECTATIONS:
    Westhab

    is aprominentcommunitydevelopmentorganization, providing housing and supportive services for more than 10,000 of the most vulnerable members of ourcommunityeach year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission -

    Building Communities. Changing Lives.

    Working atWesthabis not easy. Our expectations for all staff are high.

    We believe that the people and the communities that we have the privilege to serve deserve our very best every day.

    We are a results-driven organization that focuses on empowerment and impact.

    If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team.

    (EOE)

    OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

    The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance.

    Westhab complies with all applicableOSHAstandards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

    #J-18808-Ljbffr
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