Retail Sales Associate - Grand Rapids, United States - DICK'S Sporting Goods
Description
AtDICK'S Sporting Goods, we believe in how positively sports can change lives.
On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.
We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.OVERVIEW:
ROLE RESPONSIBILITIES:
Our store teammates are passionate about creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize.
- Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
- Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
- Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
- Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
- Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.
- Take an allhandsondeck approach to support the team across the store.
- Perform other tasks as assigned by management.
TEAMMATE TRAITS:
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience.
Here are the traits we look for in our store teammates:
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
QUALIFICATIONS:
- Prior retail sales, cashier, or customerfocused experience preferred
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