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    patient experience specialist/ukhc - Lexington, KY , USA, United States - University of Kentucky

    University of Kentucky
    University of Kentucky Lexington, KY , USA, United States

    3 weeks ago

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    Description
    Job Summary

    The Patient Experience Specialist will provide support and guidance to achieving patient experience goals across the UKHC enterprise.

    This position is responsible for coordinating and facilitating standard trainings and unit/clinic specific trainings, and must be comfortable speaking in front of a group.

    This position also analyzes patient experience data, develops and distributes reports, coaches staff and faculty on communication best practices, supports patient experience award distribution, co-coordinates the UKHC BRIC Academy, and supports efforts to grow the Peer Mentor program.

    Skills / Knowledge / Abilities


    The ideal candidate for this position will possess strong attention to detail, highly developed interpersonal/communication & organizational skills, and Microsoft Office applications experience.

    Does this position have supervisory responsibilities? No Preferred Education/Experience

    Bachelor's Degree and 2+ years of healthcare experience preferred.

    Deadline to Apply 05/05/2024 University Community of Inclusion


    The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance.

    We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome.

    We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live.

    In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


    As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


    Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources.

    These screenings may include a national background check and/or drug screen.
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