- Greets visitors and patients in person
- Communicates by telephone or video conferencing, upholding excellent customer service
- Handles confidential information appropriately by protecting and disclosing information to only those authorized
- Prioritizes by assessing and analyzing information
- Demonstrates technical knowledge and competence in the departmental procedures
- Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
- Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed
- Provides patients with financial responsibility information and collects patient liabilities, documents amounts in the appropriate fields, and balances the cash box daily
- Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
- Provides wayfinding instructions and assists with hospital information as requested
- Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
- May perform other duties upon request
- High School Diploma/GED (or higher)
- 1 years of previous customer service experience in an office setting or professional work environment
- Basic level of proficiency with Microsoft Office Products
- Ability to work 2 shifts per pay period
- Ability to float between 725 American Ave., Waukesha, WI and 791 Summit Ave., Oconomowoc, WI
- Must be 18 years or age or older
- Knowledge of medical terminology
- Experience with electronic medical records system
- Experience in a medical office
- Excellent customer service skills
- Excellent written and verbal communication skills
- Demonstrated ability to work in fast paced environments
-
UnitedHealth Group Madison, United States**Opportunities with ProHealth Care, part of the Optum family of businesses.** ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you ...
-
Scheduling Specialist Developer
2 weeks ago
Gundersen Health System Wisconsin, United States Full timeDescription · : The Scheduling Specialist provides superior customer service to both internal and external customers when scheduling patient appointments. The Scheduling Specialist plays an important role in managing provider and department schedules, and facilitating access to ...
-
Admissions Specialist
5 days ago
Dakota State University Madison, United States RegularPosting Text · Dakota State University is seeking applications for a full-time Admission Specialists in the Enrollment Services Office. The successful candidates for this position will play a vital role within the University to help it reach its enrollment goals and will continuo ...
-
Financial Advisor
2 weeks ago
Lakeshore Financial Group Wisconsin, United StatesAre you an experienced financial advisor with a proven track record and a passion for expanding your practice? Do you excel at cultivating meaningful client connections and tailoring custom-made wealth management plans? Lakeshore Financial Group presents an exceptional chance to ...
-
Patient Access Representative
2 weeks ago
SSM Health Madison, United States Full timeIt's more than a career, it's a calling. · WI-SSM Health Davis Duehr Dean Eye Care Madison Regent Worker Type: · Regular Job Summary: · Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather th ...
-
Senior Mechanical Engineer
2 weeks ago
SmithGroup JJR Madison, United StatesWorking with us, you will: · Serve as the engineering leader through all stages of a project of any size and play a larger role in the marketing of the studio and management of the discipline. · Lead and perform analysis, design and documentation of heating, ventilating and air ...
-
Grading - Laborer
2 weeks ago
Smith Rowe, LLC Madison, United States· Want to be part of a company who gives back to their employees? You've stopped at the right ad We expect a lot from our employees, but we also give a lot in return. · We care about our employees by providing an exceptional benefits package. We also work to further our employe ...
-
Registered Nurse
1 week ago
SSM Health Madison, United States Full timeJob Highlights: · Position Description · The Breast Health Nurse navigator, is under the direction of the surgery clinic Manager and Physician Director of Breast Health and collaboratively assesses, plans, and coordinates timely delivery of high-quality, cost-effective care for ...
-
Customer Experience Representative
19 hours ago
The QTI Group Madison, United States**Customer Experience Representative** · **LOCATION:** Madison, WI **Summary:** Join a large, and growing trade association based in Madison, WI as a Customer Experience Representative. In this role you'll provide support to members and customers by providing technical support, ...
-
patient service representative
3 weeks ago
Meriter-UnityPoint Health Madison, WI , USA, United States13372BRDepartment Name:HSP Prenatal Diag Ctr Location:Meriter Hospital Job Description: $1,500 SIGN-ON BONUS · The Patient Service Representative (PSR) is responsible for accurately capturing and maintaining patient registration data for patients admitted for outpatient services ...
-
Controlled Substance Program Manager
2 weeks ago
Promega Madison, United StatesOUR TEAM: · The Promega Chappelle Manufacturing Center (CMC) team consists of innovative professionals with diverse skillsets who work together to achieve our goal to safely manufacture high-quality small molecules that are used in Promega's Life Science products to improve lives ...
-
Patient Services Representative
1 week ago
Vivent Health Madison, United StatesGet ready for something extraordinaryPicture this - You've got 6 weeks of paid time off in your first year, plus 12 days of paid holidays.That's just the beginning of the perks at Vivent Health. There is 401k with 100% employer match up to 5%, 12 weeks of fully paid parental leav ...
-
Event Services Assistant
2 weeks ago
City of Madison (WI) Madison, United StatesGeneral Description · About Position: · This position is responsible for administrative and field work assisting with Parks Division events, community programs, outreach, and volunteer programs. The Event Services Assistant will help with the planning, organization, promotion, an ...
-
Vice President of Lending
4 days ago
Wisconsin Credit Union League Madison, United StatesVice President of Lending - Badger-Globe Credit Union · Job Posted: · May 17, 2024 · Job Expires: · Jun 15, 2024 · Summary · The Vice President of Lending is responsible for overseeing all mortgage and consumer lending functions for the credit union. As a member of the mana ...
-
Project Manager
3 weeks ago
raSmith Madison, United StatesRanked #3 as a Top Workplace, raSmith is a multi-disciplinary consulting civil and structural engineering and land surveying firm. We work on projects nationwide from our seven locations in Wisconsin, Illinois and California. · At raSmith, our culture is focused on client servic ...
-
Float Pool Patient Access Representative
2 weeks ago
SSM Health Madison, United States Full time**It's more than a career, it's a calling.** · WI-SSM Health Dean Medical Group Madison North High Point · **Worker Type:** · Regular · **Job Summary:** · Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures ...
-
Project Manager
2 weeks ago
raSmith Madison, United StatesJob Description · Job DescriptionDescription:We currently have an opening for a Project Manager to assist with client work in the Greater Madison market. The successful candidate will identify, initiate, develop, maintain and manage a portfolio of public works projects and munici ...
-
Construction Services Project Manager
3 weeks ago
raSmith Madison, United StatesJob Type · Full-time · Description · We currently have an opening for a Project Manager in our Brookfield, WI market. The successful candidate will work with the other members of the project team to direct and coordinate construction inspection of raSmith projects. · Ranked #2 ...
-
Team Lead
3 weeks ago
raSmith Madison, United StatesJob Description · Job DescriptionDescription:We currently have an opening for a Team Lead to develop and lead our Municipal Services Division at our Madison office. · Ranked #2 as a Top Workplace, raSmith is a multi-disciplinary consulting civil and structural engineering and lan ...
-
Project Manager
4 weeks ago
raSmith Madison, United StatesJob Description · Job DescriptionDescription:Ranked #3 as a Top Workplace, raSmith is a multi-disciplinary consulting civil and structural engineering and land surveying firm. We work on projects nationwide from our seven locations in Wisconsin, Illinois and California. · At raS ...
per diem patient access registration representative - Wisconsin, USA, United States - UnitedHealth Group
Description
Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect, and ensures high-quality care delivery to our patients. Join us in making an impact and discover the meaning behind
Caring. Connecting. Growing together.
Supports patient care delivery in Women's Services department.
This position is per diem.
Employees are required to work 2 shifts per pay period Our offices are located at 725 American Ave., Waukesha, WI and 791 Summit Ave., Oconomowoc, WI.
We offer 6-8 weeks of paid training.The hours of the training will be based on schedule or will be discussed on your first day of employment.
Primary Responsibilities:
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Preferred Qualifications:
Soft Skills:
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
__Diversity creates a healthier atmosphere:
UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
__UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
\#RPO #RED