Data Center Technician - Ashburn, United States - Vortalsoft

Vortalsoft
Vortalsoft
Verified Company
Ashburn, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

We are looking for a self-motivated, dedicated individual who is ready to put their technical skills to work in a fast-paced, customer-focused environment.

Utilizing their technical knowledge, they will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot, analyze and diagnose servers in a critical environment.

They will provide problem resolution or refer more complex issues to a Sr. Support Engineer.


Responsibilities:


  • Analyzes, diagnoses, and troubleshoots hardware/server issues with focus on responsiveness; provides issue resolution
  • Maintains inventory and documentation of activity
  • Creates own service tickets, updates, and closes
  • Break/Fix

Qualifications:


  • Previous experience working on on HPE, DELL, Oracle (SUN), or Lenovo Servers
  • Strong problem solving and selfmanagement skills with attention to detail
  • Ability to prioritize tasks and effectively communicate verbally and in writing' experience servicing hardware as specified or utilized in customer environment
  • Familiarity with tickettracking software (ServiceNow preferred)

Pay:
$50, $53,000.00 per year


Schedule:

  • 8 hour shift

Work setting:

  • Inperson
  • Office

Experience:


  • Hardware Break-Fix: 1 year (preferred)
  • Servers: 1 year (preferred)
Smart Hands Technician: 1 year (preferred)
Data Center Technician: 1 year (preferred)


License/Certification:

  • A Driving Licence (preferred)

Ability to Relocate:

  • Ashburn, VA 20147: Relocate before starting work (required)

Work Location:
In person
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