Customer Service Representative - Chicago, United States - VCG LTD

Description

Job Summary

We are an established small business in the Portage Park area of Chicago in need of friendly and outgoing Sales / Customer Service help.

We offer a casual environment, flexible hours and room to grow. Position also offers the opportunity to expand into different roles. Compensation commensurate with experience.


Responsibilities and Duties

• Assist customers in a retail environment by helping them select products
• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Respond to customers' questions and concerns
• Contribute to team effort by accomplishing related results as needed
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Build sustainable relationships of trust through open and interactive communication
• Keep records of customer interactions, process customer accounts and file documents
• Process payments: cash and credit and debit cards
• Work with other team members to ensure orders are completing the fulfillment cycle
• Interest in crafts/hands on projects with desire to learn to operate small commercial equipment
• Proven customer service/sales experience and excellent communication skills
• Retail clothing sales experience
• Ability to multitask with focus on details
• A strong and reliable work ethic
• A desire to please customers and develop customer relationships
• The ability to interact with a small team.
• The desire to progress into roles of increasing responsibility
• Computer skills (MS Office)

Pay:
$ $22.00 per hour


Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Inperson

Work Location:
In person