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    Branch Manager Trainee - Tampa, United States - HomeTeam Pest Defense

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    Description

    ** Branch Manager Trainee**

    **Job Category****:** Outside Service Technician **Requisition Number****:** D Showing 1 location **Job Details**

    **Description**

    **Branch/General Manager Trainees will gain experience and exposure through 3 department rotations within a branch location. Key learnings during each rotation will involve: managing and maintaining communication between sales personnel, service personnel, and our customers; providing strategic overviews to upper management about the branch, personnel issues, growth opportunities; and forecasting skills.**

    Assists in the management of all branch operations in line with budgeted financial performance.

    Direct the activity of the sales department to achieve assigned goals. Work in the field with sales staff to evaluate and improve their sales skills.

    Direct the activity of the service department to achieve assigned goals. Work in the field with service staff to evaluate and improve their service skills.

    Direct the activity of the administrative department in maintaining accurate customer records, processing customer service requests, and preparing various management reports.

    Conduct department meetings and perform staff functions as necessary. Assist with recruiting, selecting and training all staff roles.

    Responsible for reviewing customer concerns, researching issues and providing solutions to ensure customer expectations are met.

    Manages all aspects of the home builder relationship at the local operational level and coordinates with corporate staff all efforts aimed at capitalizing on business with national/multi-market home builders.

    Analyze operational and financial projections and recommend strategies for achieving the goals set out in those projections.

    Develops and executes an effective sales and marketing strategy.

    Gains and maintains appropriate certification/licensing as required by the state and/or by branch management.

    **Qualifications**

    **Skills**

    **Behaviors**

    **Preferred**

    **Thought Provoking****:** Capable of making others think deeply on a subject

    **Team Player****:** Works well as a member of a group

    **Leader****:** Inspires teammates to follow them

    **Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well

    **Dedicated****:** Devoted to a task or purpose with loyalty or integrity

    **:**

    **Motivations**

    **Preferred**

    **Flexibility****:** Inspired to perform well when granted the ability to set your own schedule and goals

    **Goal Completion****:** Inspired to perform well by the completion of tasks

    **Self-Starter****:** Inspired to perform without outside help

    **Entrepreneurial Spirit****:** Inspired to perform well by an ability to drive new ventures within the business

    **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization

    **:**

    **Education**

    **Experience**

    **Required**

    **3-5 years:** Experience in managing, developing and coaching a diverse team

    **Preferred**

    **1-2 years:** Exposure and understanding of P&L analysis and overall profitability

    **3-5 years:** Experience in pest control or route based industry a plus

    **Licenses & Certifications**

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)



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