Job in Switzerland: Customer Service Clerk, 100% - Southlake, United States - Apex Solutions

Apex Solutions
Apex Solutions
Verified Company
Southlake, United States

1 week ago

Meredith Sinclair

Posted by:

Meredith Sinclair

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Description

Job in Dietikon:
Your responsibilities: * As the first point of contact on the phone, you reflect the company's image * Operation of the telephone switchboard; responsible for friendly and efficient handling and forwarding of telephone calls in DE / FR * Receiving and processing customer inquiries via telephone, email or chat in DE / FR * Handling complaints and offering solutions * Maintenance and support of the VIP customer program * Responsibility for smooth communication flow between customers, sales, headquarters, and external parties * Support of the marketing team in various administrative tasks Your profile: * Completed education in the commercial field or equivalent training * Professional experience in a similar environment * High customer orientation and communication skills * Ability to think strategically, flexibility, and high resilience * Attention to detail and ability to multitask
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