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Hackensack

    Enterprise Applications Engineer - Hackensack, United States - Top Tier Reps LLC

    Top Tier Reps LLC
    Top Tier Reps LLC Hackensack, United States

    1 week ago

    Top Tier Reps LLC background
    Description

    Essential Job Functions and Responsibilities:

    • Administer, develop, and support the Firm's Elite 3E platform. Including, but not limited to Thompson Reuters Elite 3E, Paperless Performa, Design Gallery ("DG"),
    • Workspace, and Iridium.
    • Responsibilities within the firm's financial/marketing application stack include:
    • Scheduling month-end maintenance such as: Windows updates, SQL maintenance, query optimization, and security patching
    • Inter-department coordination during system upgrades; assessing andcommunicating risk factors of upcoming upgrades, primarily when integrated systems cause a "trickle-down" effect
    • Coordinate with application stakeholders and IT team to prioritize and address issues and future objectives for financial systems
    • Responsible for testing financial system applications during system changes, enhancements, upgrades, and monthly system maintenance,
    • Documentation of system setup, integrations, backup, and disaster recovery processes
    • Communicates and informs the department and management of project statuses, issues, and proposed resolutions
    • Manage vendor support tickets
    • Track and optimize system performance and storage utilization, plan for necessary hardware or software upgrades to support system growth
    • Research and evaluate new tools/technologies to improve the current application stack
    • Utilize tools to protect application source code and maintain versioning.
    • Any additional responsibilities as required by management
    Other responsibilities include:
    • Compulaw administration, maintenance and integrations
    • Basic 'end user' application troubleshooting and maintenance such as: FasTax, B&A Forms, Allstate legal forms, LexisNexis etc.
    • Support requests/tickets escalated from the helpdesk team
    • Documentation of processes/procedures, 'how-to' guides, and frequently asked question resolution
    Knowledge, Skills & Abilities:
    • 3+ years' experience operating with legal accounting and time management software required, experience with Elite 3E preferred
    • Fluency in the Elite 3E SQL database schema preferred or demonstrated ability to develop such fluency
    • Experience with maintaining 3E Templates ("Design Gallery"), Workspace and BizTalk
    • Proficiency in Elite Application Framework and Tools; Example: IDE
    • Knowledge of 3E Solutions Manager a plus
    • Proficiency in SQL reporting ("SSRS")
    • Ability to learn functional and technical integration aspects of the firm's applications such as Iridium, Foundations, Concur
    • Experience administering Windows Server
    • Solid technical foundation with the ability to troubleshoot, diagnose and resolve complex problems and implement solutions with minimal guidance
    • Self-motivated person with excellent time management skills
    • Strong analytical skills with the ability to communicate results
    • Excellent verbal and written communication skills, and the ability to communicate with staff of varying technical expertise
    • Proficiency in XML/XSLT transformation
    • Knowledge of C# and Visual Basic .Net, HTML5 programming
    Education and/or Experience:
    • Minimum 3 years experience in management, design, and implementation of large enterprise applications in a heterogeneous operating system environment
    • with hands-on experience in maintaining mission-critical enterprise applications at a high level of availability.
    • Requires broad knowledge of the specialized and technical field of computer science and business/management acumen equivalent to a complete college or university education; includes thorough skills knowledge.
    • 4-year college degree preferred; equivalent experience considered.
    • Knowledge of 3E Solutions Manager a plus
    • Proficiency in SQL reporting ("SSRS")
    • Ability to learn functional and technical integration aspects of the firm's applications such as Iridium, Foundations, Concur
    • Experience administering Windows Server
    • Solid technical foundation with the ability to troubleshoot, diagnose and resolve complex problems and implement solutions with minimal guidance
    • Self-motivated person with excellent time management skills
    • Strong analytical skills with the ability to communicate results
    • Excellent verbal and written communication skills, and the ability to communicate with staff of varying technical expertise
    • Proficiency in XML/XSLT transformation
    • Knowledge of C# and Visual Basic .Net, HTML5 programming
    Technical Skills & Requirements:
    • Minimum of 5 years' experience in the design, implementation and maintenance of
    • Windows computer systems. Experience with Microsoft SQL required, working
    • knowledge of Active Directory administration and maintenance a plus. Experience with
    • Thomson Reuters 3E and Foundations Experience management system administration
    • required. iManage document management system administration is a plus. Proven
    • experience supporting a large number of end users, 300+.
    • Certificates, Licenses, Registrations:
    • Microsoft Certified Systems Engineer (MCSE) preferred, but not required.

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