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    Enterprise Applications Engineer - Hackensack, United States - Toptierreps

    Toptierreps
    Toptierreps Hackensack, United States

    3 weeks ago

    Default job background
    Description

    Essential Job Functions and Responsibilities:
    Administer, develop, and support the Firm's Elite 3E platform. Including, but not limited to Thompson Reuters Elite 3E, Paperless Performa, Design Gallery ("DG"),
    Workspace, and Iridium

    Responsibilities within the firm's financial/marketing application stack include:
    Scheduling month-end maintenance such as: Windows updates, SQL maintenance, query optimization, and security patching
    Inter-department coordination during system upgrades; assessing andcommunicating risk factors of upcoming upgrades, primarily when integrated systems cause a "trickle-down" effect
    Coordinate with application stakeholders and IT team to prioritize and address issues and future objectives for financial systems
    Responsible for testing financial system applications during system changes, enhancements, upgrades, and monthly system maintenance,
    Documentation of system setup, integrations, backup, and disaster recovery processes
    Communicates and informs the department and management of project statuses, issues, and proposed resolutions
    Manage vendor support tickets
    Track and optimize system performance and storage utilization, plan for necessary hardware or software upgrades to support system growth
    Research and evaluate new tools/technologies to improve the current application stack
    Utilize tools to protect application source code and maintain versioning
    Any additional responsibilities as required by management


    Other responsibilities include:
    Compulaw administration, maintenance and integrations
    Basic 'end user' application troubleshooting and maintenance such as: FasTax, B&A Forms, Allstate legal forms, LexisNexis etc
    Support requests/tickets escalated from the helpdesk team
    Documentation of processes/procedures, 'how-to' guides, and frequently asked question resolution

    Knowledge, Skills & Abilities:

    3+ years' experience operating with legal accounting and time management software required, experience with Elite 3E preferred
    Fluency in the Elite 3E SQL database schema preferred or demonstrated ability to develop such fluency
    Experience with maintaining 3E Templates ("Design Gallery"), Workspace and BizTalk
    Proficiency in Elite Application Framework and Tools; Example: IDE
    Knowledge of 3E Solutions Manager a plus
    Proficiency in SQL reporting ("SSRS")
    Ability to learn functional and technical integration aspects of the firm's applications such as Iridium, Foundations, Concur
    Experience administering Windows Server
    Solid technical foundation with the ability to troubleshoot, diagnose and resolve complex problems and implement solutions with minimal guidance
    Self-motivated person with excellent time management skills
    Strong analytical skills with the ability to communicate results
    Excellent verbal and written communication skills, and the ability to communicate with staff of varying technical expertise
    Proficiency in XML/XSLT transformation
    Knowledge of C# and Visual Basic .Net, HTML5 programming


    Education and/or Experience:
    Minimum 3 years experience in management, design, and implementation of large enterprise applications in a heterogeneous operating system environment
    with hands-on experience in maintaining mission-critical enterprise applications at a high level of availability
    Requires broad knowledge of the specialized and technical field of computer science and business/management acumen equivalent to a complete college or university education; includes thorough skills knowledge
    4-year college degree preferred; equivalent experience considered
    Knowledge of 3E Solutions Manager a plus
    Proficiency in SQL reporting ("SSRS")
    Ability to learn functional and technical integration aspects of the firm's applications such as Iridium, Foundations, Concur
    Experience administering Windows Server
    Solid technical foundation with the ability to troubleshoot, diagnose and resolve complex problems and implement solutions with minimal guidance
    Self-motivated person with excellent time management skills
    Strong analytical skills with the ability to communicate results
    Excellent verbal and written communication skills, and the ability to communicate with staff of varying technical expertise
    Proficiency in XML/XSLT transformation
    Knowledge of C# and Visual Basic .Net, HTML5 programming


    Technical Skills & Requirements:
    Minimum of 5 years' experience in the design, implementation and maintenance of
    Windows computer systems. Experience with Microsoft SQL required, working
    knowledge of Active Directory administration and maintenance a plus. Experience with
    Thomson Reuters 3E and Foundations Experience management system administration
    required. iManage document management system administration is a plus. Proven
    experience supporting a large number of end users, 300+

    Certificates, Licenses, Registrations:
    Microsoft Certified Systems Engineer (MCSE) preferred, but not required

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