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    Shift Manager - Southaven, United States - Dixie Queen International Inc

    Dixie Queen International Inc
    Dixie Queen International Inc Southaven, United States

    6 days ago

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    Description

    Job Description

    Job DescriptionBenefits/Perks
    • Flexible Scheduling
    • Competitive Compensation
    • Career Advancement Opportunities
    Job SummaryWe are seeking an experienced Shift Manager to join our team As a Shift Manager, you will be responsible for the restaurant's operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

    Responsibilities:
    • Train and manage employees and assign duties as needed
    • Lead team in providing exceptional customer service
    • Resolve customer complaints gracefully and with tact
    • Adhere to all health and safety rules and regulations
    • Provide sales and productivity reports to upper management
    • Maintain appropriate inventory levels.
    • Cover the shifts of absent employees

    Qualifications:
    • High school diploma/GED
    • Previous food service experience
    • Familiarity POS software
    • Ability to remain calm and thrive under pressure
    • Excellent management and leadership skills
    • Strong communication and problem-solving skills

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