A Platform Architect for Ccaas - Sunset, AR, United States - Stellar Enterprises

James Miller

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James Miller

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Freelance
Description
Sprinklr is a leading enterprise software company in Sunset, AR that specializes in customer-facing functions.

Our advanced AI technology, combined with our Unified-CXM platform, helps companies deliver personalized experiences to every customer across all modern channels.

With our headquarters in New York City and a global team, we work with over 1,000 of the world's most valuable enterprises, including Microsoft, P&G, and Samsung.

At Sprinklr, we prioritize our employees' happiness and have a unique culture known as "The Sprinklr Way."


Job Description:


As a Sprinklr Platform Architect, you will play a crucial role in implementing robust solutions for our enterprise clients using our suite of products and services.

This role involves not only recommending the best solutions based on specific requirements, but also effectively communicating the trade-offs involved in each option.

As a trusted advisor, you will take ownership of the entire process and ensure a seamless and successful implementation of Sprinklr solutions for our clients.


Overview:


The Platform Architect is a key technical advisor responsible for helping our clients establish a strong technical foundation within the Sprinklr Platform.

Their main objective is to design solutions that drive desired business outcomes.

This includes promoting and reinforcing best practices in areas such as instance strategy, technical governance, data management, integrations, and overall platform health.

In this consultative role, the Platform Architect does not directly configure the platform, but instead guides Sprinklr and partner consultants, as well as customer resources,

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