Jobs
>
Front Desk Agent
>
Medina

    Front Desk Agent - Medina, United States - Holiday Inn Express & Suites Medina

    Holiday Inn Express & Suites Medina
    Holiday Inn Express & Suites Medina Medina, United States

    3 weeks ago

    Default job background
    Description
    Job Summary: We are looking for an attentive, engaging, and service-oriented hotel Front Desk Clerk to join our team. Hotel Front Desk Clerks are the first in-person contact for hotel guests realized and unrealized needs throughout the hospitality experience. The primary responsibility of a Front Desk Clerk is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors. We are looking for an individual with a flexible schedule. Must be able to work both 7am-3pm and 3pm-11pm shifts. Benefits
    • Vacation Pay
    • Holiday Pay
    • Medical and Dental Insurance
    • 401k Retirement Plan
    • Hotel Discounts
    Responsibilities
    • Thoroughly understand and implement the hotel brand service culture.
    • Assist hotel guests efficiently, courteously, and professionally at all times.
    • Promptly and effectively deal with hotel guest concerns or issues and see that all are met to the hotel and guest satisfaction in a timely manner.
    • Make hotel reservations, check hotel guests in and out, post guest charges.
    • Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
    • Be a great communicator to various departments and management on guest comments and concerns.
    • Have full knowledge of hotel safety and emergency procedures.
    • Follow all required company cash and credit card procedures.
    • Other duties as assigned.
    Qualifications
    • High School diploma or GED preferred
    • One year of hospitality experience preferred
    • Customer service experience preferred
    • Attention to detail
    • Ability and flexibility to work various shifts including evenings, weekends, and holidays
    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  • Holiday Inn Express & Suites Medina

    Front Desk Agent

    15 hours ago

    Holiday Inn Express & Suites Medina Medina, United States

    Job Description · Job DescriptionJob Summary: We are looking for an attentive, engaging, and service-oriented hotel Front Desk Clerk to join our team. Hotel Front Desk Clerks are the first in-person contact for hotel guests realized and unrealized needs throughout the hospitality ...

  • Holiday Inn Express & Suites Medina

    Front Desk Agent

    3 weeks ago

    Holiday Inn Express & Suites Medina Medina, United States

    Job Description · Job DescriptionJob Summary: We are looking for an attentive, engaging, and service-oriented hotel Front Desk Clerk to join our team. Hotel Front Desk Clerks are the first in-person contact for hotel guests realized and unrealized needs throughout the hospitality ...

  • MCR Hotels

    Front Desk Agent

    4 weeks ago

    MCR Hotels Cleveland, United States

    · Front Desk Agent · Hilton Garden Inn Cleveland, 1100 Carnegie Avenue, Cleveland, Ohio, United States of America · Req #6415 · Thursday, May 2, 2024 · The Front Desk Agent at the Hilton Garden Inn Cleveland Downtown is responsible for providing overall positive guest experience ...

  • Othi LLC

    Front Desk Agent

    4 weeks ago

    Othi LLC Copley, United States

    Job Description · Job DescriptionWe are seeking a Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency. · Responsibilities: · Register and assign rooms to guests · Confirm phone and online rese ...

  • New Castle Hotels LLC

    Front Desk Agent

    2 weeks ago

    New Castle Hotels LLC Solon, United States

    Hello Friendly People · We are currently seeking enthusiastic, dependable, fun loving people join our Front Desk team at our award winning Hampton Inn Solon. We are open and flexible for those seeking either an awesome Full or Part time opportunity. · How can there be a better jo ...

  • New Castle Hotels & Resorts

    Front Desk Agent

    2 weeks ago

    New Castle Hotels & Resorts Solon, United States

    Position: Front Desk Agent (Hampton Inn Solon) · Location: Solon, OH · Hello Friendly People We are currently seeking enthusiastic, dependable, fun loving people join our Front Desk team at our award winning Hampton Inn Solon. We are open and flexible for those seeking either an ...

  • TWINSBURG HOSPITALITY LLC

    Front Desk Agent

    4 weeks ago

    TWINSBURG HOSPITALITY LLC Twinsburg, United States

    Job Description · Job DescriptionWe are seeking a Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency. · Responsibilities: · Register and assign rooms to guests · Confirm phone and online rese ...

  • Courtyard by Marriott

    Front Desk Agent

    2 weeks ago

    Courtyard by Marriott Independence, United States

    Courtyard by Marriott West Creek Road [Guest Service / Concierge] As a Front Desk Agent at Courtyard by Marriott, you'll: Greet guests warmly and provide exceptional customer service; Check guests in and out efficiently, ensuring accuracy of information; Handle guest inquiries an ...

  • MCR Hotels

    Front Desk Agent

    2 weeks ago

    MCR Hotels Cleveland, United States

    The Front Desk Agent at the Hilton Garden Inn Cleveland Downtown is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. · ESSENTIAL FUNCTIONS: · Providing attentive, courteous, and efficient servi ...

  • Aimbridge Hospitality

    Front Desk Agent

    2 weeks ago

    Aimbridge Hospitality Independence, United States

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...

  • Hotel Cleveland

    Front Desk Agent

    1 week ago

    Hotel Cleveland Cleveland, Ohio, United States Permanent

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Aimbridge Hospitality

    Front Desk Agent

    12 hours ago

    Aimbridge Hospitality Cleveland, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Aimbridge Hospitality

    Front Desk Agent

    2 weeks ago

    Aimbridge Hospitality Independence, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...

  • Aimbridge Hospitality

    Front Desk Agent

    2 weeks ago

    Aimbridge Hospitality Cleveland, United States

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...

  • Aimbridge Hospitality

    Front Desk Agent

    22 hours ago

    Aimbridge Hospitality Cleveland, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Marriott

    Front Desk Agent

    2 weeks ago

    Marriott Independence, United States

    Additional Information Pay:$16.50/hour · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard Cleveland Independence, 5051 West Creek Road, Independence, Ohio, United States · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type No ...

  • Comfort Inn

    Front Desk Agent

    4 weeks ago

    Comfort Inn Cleveland, United States

    Job Description · Job DescriptionMake it Your Choice Join Our Team · We bring together the people, brand and technology that enable the success of others – welcoming every guest, every partner, everywhere their journey takes them. · Offering Competitive Wage(s) based on experienc ...

  • HEI Hotels & Resorts

    Front Desk Agent

    2 days ago

    HEI Hotels & Resorts Cleveland, United States

    About Us · The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Rocket Mortga ...

  • Marriott International

    Front Desk Agent

    2 weeks ago

    Marriott International Cleveland, United States

    Additional Information Flexible shift · Job Number · Job Category Rooms & Guest Services Operations · Location The Ritz-Carlton Cleveland, 1515 West Third Street, Cleveland, Ohio, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Typ ...

  • Marriott International Inc

    Front Desk Agent

    3 weeks ago

    Marriott International Inc Independence, United States

    Additional Information Pay:$16.50/hour · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard Cleveland Independence, 5051 West Creek Road, Independence, Ohio, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N ...