Front Desk Agent - Tinton Falls, United States - Tinton Falls Lodging Realty LLC
3 weeks ago
Description
:
The DoubleTree Hotel of Tinton Falls is seeking passionate customer service professionals to join our award-winning team as a Full-Time Front Desk Representative.
If you thrive in a fast-paced environment and love to brighten someone's day by providing an outstanding guest experience, we want to hear from you.
Highly motivated and exceptional individuals who succeed in this role have the potential to grow with our company.7:
00 a.m. - 3:
00 p.m.
3:
00 p.m. - 11:
00 p.m.
Varied mid-shifts (ie:
9:
00 a.m. - 5:
00 p.m., 12:
00 p.m. - 8:
00 p.m., etc.)
Requirements:
- Demonstrate a takecharge attitude and excellent communication skills in a highly visible and vital role
- Effectively assist guests with checkin, checkout, and managing reservations
- Respond to guest inquiries and resolve guest concerns in a timely, friendly, and efficient manner
- Collaborate with fellow team members and other hotel departments to promote a positive work environment
- Go the extra mile to make guests feel welcome, informed, and cared for during their entire stay
- OnQ pm experience is a plus
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