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    Shift Lead - Kalamazoo, United States - Border Foods

    Border Foods
    Border Foods Kalamazoo, United States

    1 week ago

    Default job background
    Full time
    Description


    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America.

    At Border Foods, we work with a people-first mantra.

    From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods.

    Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.

    What's in it for you?

    • Flexible scheduling
    • Top pay in the industry
    • Education programs, including GED and Tuition Reimbursement offerings
    • Scholarship opportunities
    • Medical/Dental/Vision benefits offered for all positions – even part time
    • Free food
    • Vacation Time (Paid Time Off)
    • Vacation Donation Program
    • Border Family Cares Program
    • Border Smiles Program
    • An incredible culture that encourages career growth and support

    As a Shift Leader your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.


    At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.


    The purpose of the Shift Leader is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences.

    You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience.


    Shift Leader Core Values:

    Accountability & Integrity:
    Consistently demonstrates integrity in actions and expectations
    Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner
    Scheduling and deploying the Team correctly
    Monitors the performance of each Team Member and hold them accountable for standards and expectations.
    Ensures a quality customer experience by driving fast and friendly service
    Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes).
    Ensure health and safety standards are met
    Adheres to all local, state, and federal laws and guidelines.
    Family & Teamwork
    Creates unity in the team by building cross functional relationships
    Respond to Team Member questions and resolves employee issues in a timely manner.
    Provide a restaurant that is a safe place for team members to work and customers to visit
    Able to navigate challenging situations and provide appropriate guidance
    Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences

    Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.

    Instills a recognition culture that creates a positive work environment

    Excellence:
    Strategic planner creates short term and long-term strategies for restaurant success
    Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments
    Sourcing, hiring, and developing excellent Team Members
    Conducting New Hire orientation and developing the training plan for each new hire

    Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements.


    Empowerment:
    Provides learning and development opportunities for all Team Members.
    Consistently demonstrates active and timely coaching capabilities.
    Seeks and shares ideas to help others succeed

    Required or Preferred Experience:
    Must be at least 18 years of age.
    High school diploma or equivalent.


    Physical Demands:
    The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.

    The duties of this position may change from time to time.

    Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers.

    This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

    Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.

    "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

    #taco
    PandoLogic


    Keywords:

    Restaurant Manager, Location:
    Kalamazoo, MI
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