Cellar Server - Temecula, United States - Ponte Vineyard Inn

Mark Lane

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Mark Lane

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Description

About our Company:


  • Ponte Vineyard Inn is a Four Diamond, 90 room, boutique hotel located next to Ponte Winery and surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country.
  • We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment.

Summary:


  • A Cellar Server will provide courteous, timely and professional service in the restaurant, show complete knowledge of all menus and pricing, as well as proactive, customeroriented attitude.

Compensation:
$16.00 hourly + tips


Essential Duties and Responsibilities:


  • Greet guests with a smile and respond quickly to requests in a friendly and courteous manner informing them of daily specials and answering questions regarding menu items.
  • Be knowledgeable of all menu items and pricing.
  • Must understand and adhere to basic dining room service procedures.
  • Efficiently take and deliver food and beverage orders from guests, input into the POS system, and ensure timely and consistent service of orders.
  • Pre bus tables between courses.
  • Maintain a clean work area and perform side work at the end of the shift.
  • Process guest payments in a timely and efficient manner ensuring accuracy of guest check.
  • Be willing to assist fellow servers and bus persons as needed.
  • Maintains friendly, polite, and appropriate behavior (such as posture, eye contact, smile, etc.) throughout the whole interaction with the guests.
  • Makes management aware of all issues in regards to malfunctioning equipment, and/or damaged furnishings in the restaurant.
  • Thank the guests for coming and invite them to return.
  • Understand and adhere to the Ponte values, safety and service standards.
  • Understand and adhere to environmental standards set by the winery.
  • Ensure the safety of guests and associates.
  • Perform any other tasks as requested by Management.

Knowledge, Skills and Abilities:


  • Must be at least 21 years old.
  • Ability to obtain and maintain a valid Food Handlers Card is required.
  • Must be available nights, weekends, and holidays.
  • 12 years Food Serving experience
  • Ability to treat all associates and guests in a respectful manner.
  • Exhibits integrity (honesty and truthfulness).
  • Must have excellent communication, multitasking and organizational skills.
  • Must have exceptional grooming standards that are consistent with company guidelines.
  • Must be able to lift and carry a tray weighing up to 40 lbs through a busy dining area.
  • Must be able to work in a standing position for long periods of time.
  • Must be able to work up to 8 hours per shift.

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