customer service representative - Spring Hill, United States - Shively Diversified Management Services

Shively Diversified Management Services Spring Hill, United States

3 weeks ago

Description

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for Customer Service Representative and Warehouse Associate. We are looking for someone who will engage with our customers, provide exceptional service, and ideally have some purchasing or inventory management knowledge.

Responsibilities:

Create and track all sales and purchase orders, manage assigned inventory
Manage all material shipping, receiving, and shipment to the plant and various reports
Maintain the Repair Log to track history, certifications, repairs
Competitively quote external services to ensure the lowest costs while maintaining quality
Receive invoices from subcontractors to ensure the accuracy of pricing and material
Ensure accurate order entry, follow-up, and receipt of products
Submits monthly billing to customer
Provide coverage in the warehouse when necessary, including receiving, picking, and packing material, conducting inventory cycle counts, and replenishing materials
Follow up with all suppliers for improved delivery of items when required
Prepare all vendor audit paperwork for all required invoice audits

Requirements

A high school diploma and 1-3 years of customer service experience is preferred
Able to complete assigned tasks working with little to no supervision
Good written and oral communication skills and excellent organizational skills
Detail-orientated and intermediate knowledge of Microsoft Word, Excel, and Outlook
Knowledge of purchasing or inventory management is desirable
Able to sit or walk for extended periods of time and lift to 35 pounds
Safely use pallet jacks and hand carts to move materials
Comply with all safety guidelines to ensure a safe work environment
Successfully pass the required pre-employment background check and drug screen

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