Lounge Duty Manager - New York

Only for registered members New York, United States

1 month ago

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+ Manage all day-to-day lounge operations with a focus on delivering a great guest experience and speed of service; directly supervise and support all hourly Team Members; manages all profit and loss centers.
Frequently interact with guests; follow up on any issues and complaints they may have to ensure Guest Satisfaction.


Determine current and future staffing needs in the lounge to ensure an adequate number of talented team members are available to deliver a great guest experience.

Identify and develops high potential team members and Managers to fill future openings by providing ongoing and honest feedback, coaching development.


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