Medical Receptionist - Middletown, United States - Advantage Physical Medicine and Rehabilitation

Description

Busy, privately-owned medical practice seeking to fill part or full-time position.

This is an in-office weekday position, with major holidays off, and no weekends.

Position Summary

Performs a variety of receptionist/front desk activities (answering phones/greeting patients) that support the physicians and office staff, and performs a variety of essential services (checking-in, checking-out, etc.) as directed by the Practice Manager.

Responsibilities:


The duties include, but are not limited to:

• Assist with/complete all Front Desk operations and the use of the EMR system to ensure efficient patient registration and check-out processes
• Greeting patients and verifying/inputting demographic information into EMR system
• Collecting and inputting all valid licenses and insurance information
• Collecting all copayments and payments made at time of service
• Reconciling copays and time of service payments collected daily
• Maintaining/organizing patient documents/files
• Answering phones, scheduling appointments, taking messages
• Filing/labeling/sending outbound and inbound faxes
• Document distribution of all paperwork/faxes
• Maintain confidentiality when handling patient's medical records and information.
• Prior authorization requests from patients and/or providers
• Performs miscellaneous jobrelated duties as assigned

Qualifications or Education, Training and Experience

• High School graduate or equivalent. Computer literacy required.
• 12 years of previous customer service, medical administrative/clerical experience required

Knowledge and Skills/Expected Competencies

• Business office procedures
• Grammar, spelling, punctuation and basic arithmetic
• Medical insurance and medical billing skills
• Operating all office equipment
• Strong organizational and leadership skills
• Answering the telephone in a pleasant and helpful manner and proficient using a multiline telephone system
• Establishing and maintaining effective working relationships with patients, coworkers, and the general public
• Speak clearly and concisely
• Read, understands, and follows oral and written instruction.
• Exceptional customer service skills
• Ability to sort and file materials correctly by alphabetic or numeric systems

Job Types:
Full-time, Part-time


Pay:
$ $17.50 per hour


Expected hours:
per week


Benefits:

• 401(k)
• Cash balance pension plan
• Flexible schedule
• Opportunities for advancement
• Paid time off
• Retirement plan

Healthcare setting:

• Clinic
• Medical office
• Outpatient
• Private practice
• Rehabilitation center

Medical specialties:

• Pain Medicine
• Physical & Rehabilitation Medicine
• Sports Medicine

Schedule:

• Monday to Friday

Experience:

• Medical receptionist: 1 year (preferred)

Ability to Commute:

• Middletown, NY required)

Ability to Relocate:

• Middletown, NY 10940: Relocate before starting work (required)

Work Location:
In person