Information Technology Assistant - Harvard, United States - US Medical Glove Company LLC
Description
Job Overview:
We are seeking a highly motivated and skilled Technology Assistant to join our team. As a Technology Assistant, you will provide technical support and assist with the management of our IT infrastructure.
This is an excellent opportunity for someone with a passion for technology and a desire to contribute to the success of our organization.
Responsibilities:
- Provide technical support to endusers, troubleshooting hardware and software issues
- Assist with the setup and maintenance of computer hardware, including desktops, laptops, and peripherals
- Manage user accounts and access permissions in Active Directory
- Respond to help desk tickets and provide timely resolution to technical issues
- Monitor and maintain network connectivity, including TCP/IP configuration and DNS management
- Collaborate with the IT team to implement system upgrades and improvements
- Maintain accurate documentation of IT assets, configurations, and procedures
Experience:
- Previous experience in a technical support role or similar position
- Strong knowledge of IT infrastructure components and concepts
- Proficiency in troubleshooting hardware and software issues
- Familiarity with help desk ticketing systems (e.g., Remedy, ServiceNow)
- Experience with Active Directory administration
Benefits:
- Competitive salary based on experience
- Comprehensive benefits package including health insurance, retirement plan, and paid time off
- Professional development opportunities to enhance your skills and knowledge in the field
Pay:
$ $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Ability to Relocate:
- Harvard, IL 60033: Relocate before starting work (required)
Work Location:
In person
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