Management Analyst Ii - Georgetown, United States - State of Delaware

State of Delaware

Verified Company

Georgetown, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Introduction:

Family Court's mission is to provide equal access to justice for the families and children under its jurisdiction in a manner that is fair and efficient and that maintains the public's trust and confidence in an independent and accountable judiciary.

We strive each day to build an atmosphere that ensures all members of the public are treated with courtesy, dignity, and respect.

We strive to have the same environment for our staff and value a diverse workforce.

We offer career opportunities that make a difference in people's lives every day.

Come join our team where our goal is to operate Family Court through great staff across the state (or statewide).

Summary Statement:

This is the second level responsible for coordinating and conducting studies to provide technical assistance and recommendations to division components.

Essential Functions:

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.

Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.
Reviews, performs statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices; Defines and may make recommendations for correcting problems.
Analyzes data gathered and develops solutions or alternative methods of proceeding.
Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.
Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.
Studies pertinent background material such as legislation, administrative orders and regulations.
Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations, strengthen controls, and effectively utilize resources.
Documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes.
May supervise administrative support and/or paraprofessional staff. Supervision is exercised over at least two or more merit full time positions per the Merit Rules. The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, recommending hire/fire and discipline.

Job Requirements:

JOB REQUIREMENTS for Management Analyst II
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

Six months experience in conducting studies which includes evaluating operations, programs, services, policies and procedures to determine efficiency, effectiveness, whether goals and objectives are met and compliance with laws, rules, regulations, policies and procedures.
Six months experience in descriptive statistics such as the mean, median, mode or standard deviation.
Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
Six months experience in narrative report writing.
Knowledge of designing studies which includes determining study goals and objectives, information needed, data sources, sampling and collection methods.
Knowledge of making recommendations for continuation or changes to operations, programs, services, policies or procedures based on findings.
Knowledge of inferential statistics such as correlation, ttests, ftests or analysis of variance.

Additional Posting Information:

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework according to the State of Delaware's Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Conditions of Hire:

Applicants must be legally authorized to work in the United States.

This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16.

This position is covered by a collective bargaining agreement based on its individual terms.

Criminal background check:
A satisfactory criminal background check is required as a condition of hire.

The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Benefits:

Selection Process:

Accommodations:

The State of Delaware is an Equal Opp