Project Specialist L - Wilmington, United States - TD Bank

TD Bank

Verified Company

Wilmington, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Work Location:

Wilmington, Delaware

Hours:

40

Pay Details:

$25hr - $40.25hr USD

Line of Business:

Sales & Customer Distribution Support

Department Overview:

Job Summary:

The Project Specialist I coordinates projects in support of Company or department activities. Handles project details and assists others with more complex aspects of projects.

Depth & Scope:

Assists in implementing project plans under the direction of others in department; communicates with various internal personnel and outside vendors to coordinate project details
Maintains appropriate project records, communications, project plans, reports to management and others on project status and updates
Runs and maintains data for projects including running reports, enhancing and testing databases and information according to procedures and projects
Manages self (and/or) teams controllable expenses to designated budget
Supports department mailbox administration or systems, responding to report requests, and partner or business leader questions Participates in overall department administration; provides input to department policies and procedures and ensures their proper implementation; ensures that area's activities comply with any applicable legal and regulatory guidelines

Education & Experience:

Bachelor's degree or progressive work experience
Entry Level
Strong project coordination skills.
Ability to gather information and recommend solutions.
Process improvement skills, including the ability to evaluate procedures and recommend improvements.
Excellent time management skills, including the ability to bring a project to completion.
Strong PC skills

Preferred Qualifications:

Prior employment at a bank or legal corporate environment a plus (in any role)
Prior experience with project management concepts generally, including RACI, and legal project management specifically (e.g., the American Bar Association's Uniform Task-Based Management System) a plus

Customer Accountabilities:

Understands and supports the Bank's Customer Service Strategy
Considers the impact of decisions on the wellbeing of TD, its Customers and stakeholders
Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers
WOW at every opportunity
Model quality service delivery at every interaction
Leads and contributes to the ongoing improvement of the partner / Customer experience

Employee/Team Accountabilities:

Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and create an extraordinary employee experience
Participates fully as a member of the team and contribute to a positive work environment
May provide leadership, training, and guidance to other team members
Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest
Actively shares information and knowledge, and proactively learn from the expertise of others

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.

Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.

As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

**Our Total Rewards Package
**Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:

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