- Responsible for overall management of the Branch Operations. Carry out supervisory responsibilities in accordance with Bank policies, procedures and regulatory guidelines.
- Develop new business relationships, expand and retain existing ones.
- Conduct business calls to existing and potential customers.
- Develop and manage sales process within the Branch office.
- Cultivate and retain a staff that is customer focused and accountable for individual performance.
- Develop, train, coach and mentor staff.
- Approve transactions, authorizations, exceptions and adjustments.
- Deliver value to our customers by exhibiting excellence at all levels through streamlined, accurate and efficient service and operational performance.
- Communicate product and service features and benefits in a clear and compelling manner.
- Assure that Branch records, reports and operations are accurate and timely.
- Participate in Branch networking, community and CRA activities.
- Knowledge and use of the Bank's REDi system to keep current with updates to policy and procedures.
- Perform other duties as directed.
- Bachelor's degree or equivalent experience
- Five years of branch operations management experience or equivalent
- Detailed knowledge of banking procedures and regulations
- Strong communication, interpersonal and supervisory skills
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Branch Manager - Brooklyn, United States - Amalgamated Bank of NY
Description
Amalgamated Bank is seeking a Branch Manager to be responsible for the overall business development of the Branch office. This role will achieve established Branch performance metrics for business, transaction accounts, loans, investments and insurance sales. This role will also manage the daily operations of the Branch, ensuring adherence to Bank policies, procedures and regulatory guidelines. The Branch Manager will maintain the operational integrity of the branch and ensure the branch operates within banking laws and compliance to mitigate exposure and risk. The Branch Manager will also assume responsibility for solving customer problems; ensure all commitments to customers are met in a timely manner and each response is complete and accurate.
Essential Job Functions:
Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.
