Jobs
>
Phoenix

    Terminal Operations Coordinator - Phoenix, United States - Phoenix Police Department

    Phoenix Police Department
    Phoenix Police Department Phoenix, United States

    2 weeks ago

    Default job background
    Description


    ABOUT THIS POSITION Approximately 48 million passengers traveled through Phoenix Sky Harbor International Airport in 2023, one of the busiest airports in the country in the nation's 5th largest city.

    Sky Harbor is the largest of three airports in the Phoenix Airport System (Phoenix Sky Harbor, Deer Valley, and Goodyear airports) which is operated by the City of Phoenix Aviation Department and has an economic impact of $38 billion annually.

    The City of Phoenix Aviation Department is seeking a highly motivated, dynamic, and talented individual for our Terminal Operations Coordinator (Aviation Supervisor II) at Phoenix Sky Harbor International Airport.

    This position interacts heavily with airport operations, the Airport Duty Manager, airlines, and vendors while collaborating with outside organizations, government agencies, and command center staff.

    The focus of the role will be to ensure an enhanced passenger experience by being responsible for overseeing the stability and efficiency of airport and airline operations within the terminal buildings.

    This position will supervise Terminal Operations staff and will be responsible for managing administrative tasks and other functions necessary for consistent and optimal airport operational performance.

    This position will report to the Terminal Operations Manager.

    Duties for the Terminal Operations Coordinator position include:
    Coordinate all activities within the terminal buildings and on the airport's common use infrastructure. Collaborate with the Airport Duty Manager, airlines, command center staff, and other stakeholders. Manage the airline scheduling, aircraft gate resources, passenger check-in counters, baggage carousel usage, and flight information displays. Streamline work processes to facilitate quick response to common use issues, audit compliance, and updating Aviation rules and regulations.

    Work closely with field staff to continuously develop new ways to enhance the passenger experience and the airport's terminal operations and common use systems.

    Overseeing and managing the Airport's Management System, analyzing flight data, providing necessary reports, and inputting airline flight schedules for tenants utilizing the common use platform.

    Assist in the development and implementation of operational policies and procedures to ensure efficient common use facility operations; international flight operations and compliance with International and Customs and Border Protection processing standards.

    Work with Transportation Security Administration security requirements as they relate to a common use environment; while providing general direction to airlines and staff on common use baggage handling system operations.

    IDEAL CANDIDATE Ability to work irregular hours, weekends, holidays, and nights. Ability to demonstrate results focused and solution-driven approach to problem solving.

    Ability to effectively communicate with multiple levels of an organization and use critical decision-making in either an emergency and/or non-emergency environment.

    Ability to complete multiple tasks simultaneously and work in a high-paced, multi-faceted, team-oriented environment. Exceptional oral and written communications skills. Excellent analytical skills with an ability to function in a communications/call center-type environment. Advanced situational awareness and conceptual skills to maximize the efficient use of Airport common use and terminal facilities. Knowledge of airline flight scheduling information, FIDs, BIDs, GIDs, and similar common use, passenger facing information.


    SALARY Pay Range:
    $24.93 to $47.01 per hour

    Hiring Range:
    $24.93 to $35.08 per hour


    Pay Range Explanation:
    Pay range is the entire compensation range for the position classification. Hiring range is an estimate of where you can receive an offer.

    The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

    BENEFITS A comprehensive benefits package is offered which includes:

    Traditional pension with employer and employee contributions, click here for more details: Pension Information 401(a) and 457 plans with employer contributions Choice of generous medical HMO, PPO, or HSA/HDHP plans Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan Wellness incentive of up to $720 annually Dental, vision, and life insurance options Employer paid long-term disability Free Bus/light rail pass Tuition reimbursement program up to $6,500 per year Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period Federal Student Loan Forgiveness offered through Savi For more details, visit: Unit 007 Benefits MINIMUM QUALIFICATIONS Three years of progressively responsible experience in airport activities or a technically specific area.

    One year of which must have been in a supervisory capacity. Other combinations of education and experience which meet the minimum requirements may be substituted. The City job description can be found here . All finalists for positions are subject to a criminal background check applicable to the department or position.

    The following list is not all inclusive but are TSA general factors for disqualification of employment for working at Phoenix Sky Harbor International Airport.

    Other factors will be assessed that may also lead to disqualification. Qualified candidates should consider these factors when applying. Aviation Employment Disqualifiers . Some positions require the use of personal or City vehicles on City business.

    Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record.

    Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.

    For information regarding pre-screening and driving positions, click here .

    PREFERRED QUALIFICATIONS The minimum qualifications listed above, plus:
    Experience with airport management software, Microsoft office systems, data entry, and file management. Experience in airport operations (general aviation or commercial), airline operations, military airfield/flight operations, and/or pilot training. Experience in high-volume, face-to-face, and/or telephone-based customer contact, seamless service, and/or improving operations and efficiency. Experience in an airport setting or fast-paced environment with high-level responsibility and life safety/security/property loss implications.

    Experience with interpreting and/or enforcing airport rules and regulations pertaining to, airport operations, Federal Aviation Administration, Customs and Border Protection, and Transportation Security Administration regulations.

    Aviation industry credentials including but not limited to, Airport Certified Employee (ACE) credentials, Certified Member (CM) credentials, Accredited Airport Executive (AAE) credentials, and any other aviation industry credentials.

    RECRUITMENT DATES Recruitment closes June 9, 2024. All materials must be received by 11:59 p.m. on this date.
    This is a position-based recruitment and will not result in any ongoing eligibility list.

    This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

    HOW TO APPLY Apply online by completing the required information and attaching, as one document, your cover letter and resume.

    Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address. WE ARE HERE TO HELP Job interviews may be held by video or audio conference. If you are in need of computer resources, click here for free options. Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information. Explore other Employment Opportunities with the City of Phoenix . Subscribe to receive e-mail notifications about new employment opportunities.


    If you need assistance applying for this job, please contact our HR Connection Center at REFERENCE Aviation Supv II, JC:25230, ID# 54424, 5/22/2024, USM, GO, Benefits: 007Building the Phoenix of tomorrow.#DoWorkThatMakesPhoenixWorkCity of Phoenix is an equal opportunity employer.

    AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.
  • GLS US GROUP

    operations coordinator

    5 days ago

    GLS US GROUP Phoenix, United States

    About GLS: · General Logistics Systems (GLS) Company is an established provider of time-critical package and freight shipping solutions that has been operating in more than 40 countries across Europe for over 30 years, generating annual revenue totaling well above $4 billion. · ...

  • Navi Nurses

    Operations Coordinator

    1 week ago

    Navi Nurses Phoenix, United States

    Job Description · Job DescriptionSalary: $20-30 per hour based on experience level and certifications · Navi Nurses - Operations Coordinator · Company Summary · Navi Nurses is a private duty nursing company that delivers personalized care for clients and caretakers at every stage ...

  • GLS US GROUP

    operations coordinator

    2 weeks ago

    GLS US GROUP Phoenix, United States

    Job Description · Job DescriptionDescription:About GLS: · General Logistics Systems (GLS) Company is an established provider of time-critical package and freight shipping solutions that has been operating in more than 40 countries across Europe for over 30 years, generating annua ...

  • Center for the Rights of Abused Children

    Operations Coordinator

    5 days ago

    Center for the Rights of Abused Children Phoenix, United States

    OPERATIONS COORDINATOR · Position Overview · Join the Center for the Rights of Abused Children as an Operations Coordinator, where your attention to detail and proactive approach will be pivotal in maintaining the seamless operation of our organization. This multifaceted role en ...

  • Clearwing Productions

    Operations Coordinator

    5 days ago

    Clearwing Productions Phoenix, United States

    Job Details · Job Location · Clearwing Systems Integration LLC PHX - Phoenix, AZ · Position Type · Full Time · Education Level · None · Travel Percentage · Negligible · Job Shift · Day · Job Category · Admin - Clerical · Description · Who We Are · Clearwing Systems I ...

  • FOCUS RISK MITIGATION LLC

    Operations Coordinator

    5 days ago

    FOCUS RISK MITIGATION LLC Phoenix, United States

    Job Description · Job DescriptionF.O.C.U.S Risk Mitigation specializes in consulting services for clients in event management, risks management, threat assessment, and or safeguarding VIP personnel. · FOCUS RM is looking to hire an individual with a security background to assist ...

  • Western Alliance Bank

    Note Finance Operations Coordinator

    1 week ago

    Western Alliance Bank Phoenix, United States Full time

    Job Title: · Note Finance Operations Coordinator Location: · Biltmore What you'll do: · Our Mortgage Warehouse - Note Finance division provides line of credit services to commercial borrowers such as private non-bank lenders and institutional debt funds to assist with their ...

  • Kelly Services, Inc.

    Rental Operations Coordinator

    5 days ago

    Kelly Services, Inc. Phoenix, United States

    #x 9; Interact professionally with customers and vendors to understand their service requirements. Load and unload equipment Coordinate manpower scheduling and maintain daily communication with the equipment coordinator, depot manager, and sales team Operations Coordinator, Opera ...

  • The RealReal

    Merchandising Operations Coordinator

    3 weeks ago

    The RealReal Phoenix, United States

    Job Description · Job DescriptionThe RealReal is the world's largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of ...

  • Wyndham Destinations

    Coordinator, Business Operations

    2 weeks ago

    Wyndham Destinations Phoenix, United States

    We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated R ...

  • Travel + Leisure

    Coordinator, Business Operations

    2 weeks ago

    Travel + Leisure Phoenix, United States

    We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated R ...

  • KBR

    Operations Coordinator

    3 weeks ago

    KBR Phoenix, United States Full time

    Title: · Operations CoordinatorBelong, Connect, Grow, with KBR · Program Summary · KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, a ...

  • Airgas

    Area Branch Operations Coordinator

    3 weeks ago

    Airgas Phoenix, United States

    R Area Branch Operations Coordinator (Open) · Location: · Phoenix, AZ - University - Retail shop · How will you CONTRIBUTE and GROW? · Position: Area Branch Operations Coordinator · Location: Phoenix, AZ territory · The role of the ABOC is to offer SAP support to branches, to pro ...

  • Western Alliance Bank

    Note Finance Operations Coordinator

    2 weeks ago

    Western Alliance Bank Phoenix, United States

    Job Title: · Note Finance Operations Coordinator · Location: · Biltmore · What you'll do: · Our Mortgage Warehouse - Note Finance division provides line of credit services to commercial borrowers such as private non-bank lenders and institutional debt funds to assist with th ...

  • Pawgo

    Operational Coordinator

    3 weeks ago

    Pawgo Phoenix, United States

    Pawgo is a vertically integrated platform for the mobile pet care industry. From vans to software, we offer a suite of products and services to the mobile pet groomer to open and sustain their business. · **Important: This is a small but global tech start-up culture - similar to ...

  • Amenity Pool Services

    Operations Coordinator

    2 weeks ago

    Amenity Pool Services Phoenix, United States

    **Job Summary**: · **_ Seasonal/Part Time Position - 24 hours per week May through August_** · **Key Responsibilities**: · - Assist with general office operation · - Greet visitors, answer incoming phone calls, and deliver world-class service to our customers · - Manage service r ...

  • Amenity Pool Services

    Operations Coordinator

    5 days ago

    Amenity Pool Services Phoenix, United States

    **Job Summary**: · **Key Responsibilities**: · - Assist with general office operation · - Greet visitors, answer incoming phone calls, and deliver world-class service to our customers · - Manage service reports · - Create Opportunities, send estimates and schedule Work Orders · - ...

  • KBR

    Operations Coordinator

    1 month ago

    KBR Phoenix, United States Full time

    Title: · Operations CoordinatorBelong, Connect, Grow, with KBR · Program Summary · KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, ai ...

  • Ts3 Logistics

    Operations Coordinator

    3 weeks ago

    Ts3 Logistics Phoenix, United States

    **Company Description** · Ts3 Logistics is a customer-centric 3PL logistics solution that ensures full transparency and accountability for every load. We provide tailored logistics solutions designed to eliminate the hassle of shipping freight for our clients. We pride ourselves ...

  • AVI-SPL

    Coordinator, Operations

    2 weeks ago

    AVI-SPL Phoenix, United States

    : · Job Summary · - Assist in the management of AV systems integration projects to achieve time scope budget quality safety and customer satisfaction requirements. · Essential · **Responsibilities**: · - Assist Project Manager or Senior Project Manager with project tasks as assig ...