Senior Engineer-Property Networks - Bethesda, United States - Relate Central

Description

Job Description

Job Description
JOB SUMMARY:

The Sr Engineer – Is responsible for designing and implementing efficient and optimal networks, including local area networks (LANs), wide area networks (WANs), the Internet, intranets, software defined networks, and other data communications systems.

As part of a high performing team of network technologists, the Sr Engineer engages in technical workgroups, resolves and makes decisions on complex and high-risk issues, performs research, analysis, design, creation, and implementation of infrastructure systems to meet current and future user requirements in support of the development and management of the network products and services that connect our properties, as well as supporting local property LAN services (guest WIFI, back office, POS, etc.) across the globe.

This role is accountable for leading cross team relationships and partnering with all business disciplines, outsourcing vendors, and external suppliers to define and implement the networks roadmap, building and enforcing the standards defined in it.

This position will also lead to define and support service delivery and operational support standards for our networks, partner with the global technology peer teams to meet service level requirements and resolve service delivery issues across the portfolio.

Reporting to the Sr Director of Property Networks, this key position is responsible to ensure overall requirements by customers and peer delivery and operations groups are met.

Responsibilities include, but are not limited to: Continental IT executives, property LAN service providers (LSPs), end-user computing services delivery, hosting services, enterprise availability, server, storage, virtualization, inclusive of security/privacy, risk management, and disaster and crisis management.

The successful candidate will provide senior technical engagement for all phases of the infrastructure lifecycle from ideation through execution, and ongoing management and support of the end-to-end network servicing systems.

(S)/He will develop and execute new initiatives to simplify, standardize, optimize, and automate the network designs, tooling, and operations to reduce implementation cycle times, eliminate service downtime, optimize performance, and ensure that all security and compliance requirements are fully governed.

CANDIDATE PROFILE

Minimum Qualifications
Bachelor's degree in Computer Science or related technical field experience/certification

7+ years' experience as a Network Engineer with 7 or greater years in a hands-on role that implements engineering standards, documenting engineering designs, and participating in project cutovers.

5 years' experience in an IT infrastructure lead role that include: o Implementation of WAN, LAN, and datacenter networks with a focus on mission-critical, customer-facing applications and services
Technical knowledge in networking (Cisco and non-Cisco) with an emphasis on software-defined networks (SDN) and leveraging spine & leaf designs, load balancing, firewalls, security design (intrusion detection and prevention), DNS, NTP, Network Tools & Management
Technical knowledge common routing protocols (e.g., OSPF, BGP), IPv6, VPN, etc.

across a global distributed network hands-on experience with the datacenter fabric platforms (Cisco, Arista, or equivalent) hands-on experience with common routing and switching platforms (Cisco, Juniper, HP/Aruba etc.)

Deep experience in WAN and campus LAN design and implementation, preferably with a focus on hotel property networks o Experience with automating network functions through tools such as Chef, Puppet, Ansible, or Terraform o Experience with writing Python applications to support network automation o Understanding of legacy networking routing protocols and the interaction with cloud interconnects o Experience with network load balancers, WAN optimizers, and Network virtualization
Technical knowledge and experience with telco and ISP networks, ensuring diversity and managing availability. Demonstrated experience in delivering written documents detailing network solutions and diagrams
3+ years' experience with high availability planning, component redundancy design and implementation
2+ years' experience in designing large-scale enterprise network interconnectivity with cloud providers using standard best practices
Ability to work non-standard hours during change implementations


Preferred Qualifications
Advanced Degree (e.g., MS, PhD) in Computer Science or other technical discipline or MBA, preferably with a focus on technology
10+ years' experience managing large, globally distributed network architecture, engineering, and/or operations teams and leveraging next generation network designs and technologies to support large-scale deployments
Proven track record of driving transformation in network technologies, tools, and processes through a data-driven continuous improvement methodology
Demonstrated experience in improving security, stability, reliability, performance, and agility of complex enterprise networks
Strong technical knowledge of foundational networking technologies and solid understanding of the software-defined networking (SDN) ecosystem
Strong understanding of network infrastructure automation, instrumentation, and monitoring platforms and the emerging technologies in this area
Experience in setting up virtual private clouds in public cloud infrastructure such as Amazon Web Services, Microsoft Azure, Alibaba Cloud, or Google Cloud Platform
Experience with designing and engineering connectivity to public cloud providers utilizing technologies such as AWS Direct Connect, Azure ExpressRoute, Google Dedicated Interconnect, or Oracle FastConnect
Proven experience leading highly effective technical teams through major technology and organizational change proven experience re-engineering complex Internet-based network designs to optimize for services and applications that are sensitive to network turbulence (e.g., latency, jitter, loss)
Proven experience driving operational performance through defining and enforcing Recovery Time Objective (RTO) and Recovery Point Objective (RPO) Service Level Agreements (SLAs)
Experience driving and/or significantly participating in vendor RFPs for network products (e.g., hardware, software, tools, telco, services)
Experience managing or working in the services sourcing and/or ITO or LSP field
Certification in network and/or security technologies (e.g., CCIE, CCNP, CISSP, etc.)
Experience in researching emerging technologies and trends, standards, and products and synthesizing into clear technology roadmaps and strategies
Strong influencing skills and an ability to overcome barriers while driving change
Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders, and IT teams
Strong attention to detail with an ability to operate effectively across multiple priorities


CORE WORK ACTIVITIES
Leadership
Develop complex global distributed infrastructure solutions residing within multiple country borders
Provide program management assistance and contribute input to help manage project schedules, risks, and costs
Manage Property Network products and solutions, including the design, low level engineering, and delivery of new hardware systems
Define and implement an operational Recovery Time Objective (RTO) and Recovery Point Objective (RPO) strategy for all Network Infrastructure areas
Establish cross team level relationships and partnering with all Business disciplines and other teams to define IT Network services, meet service level requirements and serve as an escalation point to resolve service delivery and operational issues
Create functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional Property Network infrastructure
Foster an environment of continuous improvement and structured processes and procedures that support a zero-fault culture.


Strategy & Planning
Actively engages with VP of Global Networks in the creation of long-term and annual IT budgets/spending targets for the Network infrastructure area
Deliver Network technical support to meet defined service levels that are benchmarked against industry standards and metrics
Monitor area usage/demand of services provided by either the internal organization or outsources partners to ensure that shared services actual expenditures are in line with planned spending
Track actual utilization of services and products, including reporting of supplier performance, in meeting business service expectations and service levels
Responsible for ensuring usage / demand of Network delivery actual versus planned expenditures are monitored. Responsible for ensuring projected resource baselines are managed, forecasted and reconciled against actual utilization of services
Ensure key Network technology management processes are effectively managed including: Governance, operations, planning, and change management


Technology Management
Define requirements, strategy, solutions, and standards for Network infrastructure to meet business needs and adhere with enterprise architecture & security standards
Approve and oversee projects to implement and maintain services
Partner on all aspects of the technology lifecycle including requirements, product and services management, planning, procurement, installation, support and retirement in conjunction with other Infrastructure VPs, Enterprise Architecture, and the business planning teams
Support the development of and compliance with enterprise architecture, engineering, and design plans
Ensure participation of appropriate technical expertise in technical requirements gathering and solution design phases of assigned projects
Continuously improve operations processes, develop and present best practices, technical concepts and technologies for innovative network solutions.


Lead a High-Performing Team
Generate enthusiasm and understanding of the department vision and how each role contributes to the achievement of that vision
Ensure capabilities are developed and resources are aligned to support the strategy
Attract, motivate, develop, and retain highly skilled technologists and leaders; champion and model leadership development
Create and sustain a work environment that drives associate engagement and enables business success
Ensure appropriate processes are in place and executed to encourage collaboration and drive alignment within the team and with the broader IT organization
Serve as a role model and ensure network engineers are visible and effective partners with IT counterparts, and service providers
Demonstrate extensive operational support capability with strong ITIL best practices (i.e. Incident Management, Problem Management, Change Management, Capacity Management, Release Management, Service Level Management)


Lead Day-To-Day Data Architecture
Develops and delivers long-term strategic goals for technology architecture vision and standards in conjunction with Service Providers, data users, department managers, clients, and other key stakeholders
Assesses and determines governance, stewardship, and frameworks for managing technology across the organization
Creates short-term tactical solutions to achieve long-term objectives and an overall technology management roadmap
Conducts technology life cycle, duration, usage requirements, feasibility studies, and other tasks
Identifies and develops opportunities for data reuse, migration, or retirement
Verifies that technology strategies and architectures are in regulatory compliance.


Developing and Maintaining Requirements and Standards
Develops and promotes technology management methodologies and standards
Defines requirements for Service Providers for implementing the appropriate tools, software, applications, and systems to support appropriate technology goals
Defines requirements for Service Providers for establishing methods and procedures for tracking technology quality, completeness, redundancy, and improvement in collaboration with the Service Providers
Defines requirements for Service Providers to address technology-related problems with regards to systems integration, compatibility, and multiple-platform integration
Defines requirements for Service Providers to develop and implement key components as needed to create testing criteria in order to guarantee the fidelity and performance of technology architecture

Defines requirements for Service Providers for documenting the technology architecture and environment in order to maintain a current and accurate view of the larger technology picture.

Building Successful Relationships
Collaborates with Project Managers and business unit leaders for all projects involving enterprise data
Acts as a leader and advocate of technology management, including coaching, training, and career development to staff
Liaises with vendors and Service Providers to select the products or services that best meet company goals
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