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Travel Nurse RN
1 week ago
Supplemental Health Care Las Vegas, NV, United StatesSupplemental Health Care is seeking a travel nurse RN Clinical Nurse Coordinator for a travel nursing job in Las Vegas, Nevada. · Job Description & Requirements · Specialty: Clinical Nurse Coordinator · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Tra ...
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Travel Nurse RN
1 week ago
Supplemental Health Care Las Vegas, NV, United StatesSupplemental Health Care is seeking a travel nurse RN Special Procedures for a travel nursing job in Las Vegas, Nevada. · Job Description & Requirements · Specialty: Special Procedures · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Descri ...
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Board Certified Behavior Analyst
3 weeks ago
Desert Parkway Behavioral Healthcare Hospital Las Vegas, United StatesThe BCBA will serve the Specialized Needs Unit by supporting the behavioral team in development of behavior plans, behavioral analysis of selected target behaviors, education of staff in plan procedures, and supporting the family/caregiver behavioral training program. Responsible ...
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Board Certified Behavior Analyst, BCBA
1 week ago
GOALS for Autism Las Vegas, United StatesGOALS for Autism, Inc. is hiring a full-time BCBA for their Las Vegas practice. Based in San Francisco, GOALS is founder-run for the past 11 years and values driven. We believe in helping the whole family and that everyone deserves access to care. We have a unique opportunity for ...
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Tier 1 Cyber Threat Analyst
2 weeks ago
Criterion Systems Las Vegas, United StatesCriterion Systems is seeking a Cyber Threat Analyst to support our customer in Las Vegas, Nevada The Cyber Threat Analyst will be a part of a Cyber Threat Analysis Center (CTAC) Team supporting the customer in cyber-threat hunting and associated inv Analyst, Information Technolog ...
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Financial Analyst
2 weeks ago
Ovation Co Las Vegas, United StatesAt Ovation, we are a family company that believes in creating quality homes for all. From luxury multi-family communities to affordable housing, our commitment to design, development, and construction is unwavering. We provide a full range of management and community services to ...
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Investment Banking Analyst
1 week ago
US Capital Las Vegas, United StatesInvestment Banking Analyst · Are you a motivated individual with a passion for finance and investment banking? US Capital Global is seeking a full-time Junior Investment Banking Analyst to join our dynamic team in Las Vegas. With a starting annual base salary ranging from $65,000 ...
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Associate IT Operations Analyst
1 week ago
Ecolab Las Vegas, United StatesThe Associate IT Operations Analyst is responsible for providing specialized support to Eco. Sure clients, field advisors, and office associates through a variety of tasks including:-Provide Tier 1 and Tier 2 Phone, Case, and email support to Eco. Su Operations Analyst, IT, Opera ...
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Financial Reporting Analyst
2 weeks ago
3 Step Sports, LLC Las Vegas, United StatesAs an FP&A Analyst, you will play a critical role in supporting the financial planning and analysis functions of the company. The ideal candidate will have 3-5 years of experience in an accounting and/or finance-related role, with a strong understand Reporting Analyst, Financial, ...
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Financial Planning Analyst
2 weeks ago
3 Step Sports, LLC Las Vegas, United StatesAs an FP&A Analyst, you will play a critical role in supporting the financial planning and analysis functions of the company. The ideal candidate will have 3-5 years of experience in an accounting and/or finance-related role, with a strong understand Financial Planning, Planning ...
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senior enterprise systems analyst
3 weeks ago
Clark County Las Vegas, United StatesThe Clark County Finance Department Enterprise Resource Planning (ERP) Office is seeking qualified candidates to apply for the Senior Enterprise Systems Analyst position. As a member of the system support team for financials, you will be responsibl Systems Analyst, Enterprise, Sy ...
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Travel Nurse RN
1 week ago
Supplemental Health Care Las Vegas, NV, United StatesSupplemental Health Care is seeking a travel nurse RN Clinical Nurse Coordinator for a travel nursing job in Las Vegas, Nevada. · Job Description & Requirements · Specialty: Clinical Nurse Coordinator · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Tra ...
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Travel Nurse RN
3 days ago
Supplemental Health Care Las Vegas, NV, United StatesSupplemental Health Care is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Las Vegas, Nevada. · Job Description & Requirements · Specialty: Labor and Delivery · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Descri ...
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Travel Surgical Technologist
1 week ago
Supplemental Health Care Las Vegas, NV, United StatesSupplemental Health Care is seeking a travel Surgical Technologist for a travel job in Las Vegas, Nevada. · Job Description & Requirements · Specialty: Surgical Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel ...
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Remote IT Project Manager
2 weeks ago
Vaco Las Vegas, United States· Remote Senior IT Project Manager (Multiple Openings) Job Summary:Due to a recent merger, this organization is quickly growing along with its need for talented, experienced IT project managers to enhance the Bank's technological capabilities. This individual must leverage in-de ...
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Business Analyst
1 week ago
Solugenix Corporation Las Vegas, United StatesBusiness Analyst · Las Vegas, NV (Hybrid) · 6-Month Contract (Potential temp to hire) · Job ID · Solugenix is assisting a client, a leading financial services company, in their search for a Business Analyst. This is a 6-month contract opportunity based out of Las Vegas, NV (Hy ...
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Sr. Business Systems Analyst
1 week ago
Info Way Solutions Las Vegas, United StatesPosition: Sr. Business Systems Analyst · Location: Las Vegas, NV (Onsite) · Duties, Scope of Work, and/or Milestones: · Position will function as a Sr. Business Systems Analyst supporting the Technical Services Department To be successful in this role, Sr. Business Systems Analys ...
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Financial Analyst II
3 weeks ago
International Game Technology, plc Las Vegas, United StatesResponsible for fraud and funds management including but not limited to learning system functionality, identifying and recommending appropriate changes to mitigate risk, and improve payment efficiencies, customer settlements and reconciliation - Perf Financial Analyst, Analyst, F ...
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OKTA Engineer
3 weeks ago
Wipro Las Vegas, United StatesTitle: OKTA Engineer / Analyst · Location: Las Vegas NV · Duration: Full Time · Responsibilities · Technical Support: · o Handle escalated customer inquiries related to CIAM, including authentication, authorization, and user registration. · o Investigate and resolve comple ...
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Senior Analyst- FP&A
1 week ago
Golden Entertainment, Inc. Las Vegas, United StatesSummary: Responsible for supporting the day to day operations by providing budgeting, forecasting, and reporting as primary responsibilities. Ensure daily operations and experiences meet guest expectations. · Essential Functions and Responsibilities · The Senior Analyst – Financi ...
Customer Support Analyst - Las Vegas, United States - Sportradar AG
3 weeks ago
Description
Customer Support Analyst page is loaded **Customer Support Analyst**
**Customer Support Analyst**
locationsLas Vegas time typeFull time posted onPosted 11 Days Ago job requisition idJREQ 3425 We are looking for a Customer Support Analyst to join our international Customer Support team based in Las Vegas, U.S..The Customer Support Analyst will provide our corporate key clients an exceptional B2B customer experience by supporting their needs along the most critical touchpoints of the customer journey. Youll enjoy this role if you love helping others, solving problems, being the internal advocate for our customers and by this creating long term customer relationships.
Our award-winning, certified Customer Support teams directly impact business goals through providing feedback to business, product development teams, operations and driving customer success.
**THE CHALLENGE:**
Become an expert on Sportradars products and services.
Partners, with CS team in relationship management of Sportradars key clients, serving as first point of contact.
Communicates well and works closely together with multiple stakeholders and teams while advocating for best in class customer experiences.
Quickly and efficiently respond to and resolve customer queries through chat, ticket system, phone and email.
Supervision of internal support related processes and tasks reporting.
Incorporate and share customer feedback to advocate for the customer.
Monitor internal system and service health status and proactively report deviances to the appropriate teams.
Escalate critical service and technical issues to the appropriate channel and take ownership.
Increase customer service experience and satisfaction through providing excellent, proactive and personal customer support.
**YOUR PROFILE:**
BS in Computer Science, Business Administration or a related field; equivalent experience acceptable.
Demonstrated success interfacing with high profile clients and providing exceptional customer service.
Exceptional written and verbal communications skills, with an emphasis on communicating highly technical and complex topics to a non-technical audience.
A passion for sports is beneficial, but not required.
Ability to multi-task and maintain high attention to details.
Proactive self-starter with strong time management and organizational skills.
Willingness to work in shifts
Ability to solve problems logically and critically
A good understanding and working knowledge of the internet, technical concepts (e.g. you understand terms like XML, API, browser, cache, HTML)
**OUR OFFER:**
The opportunity to work and develop within an inspiring and fast-growing company
Working in a challenging yet rewarding environment
Collaborating with senior leaders, colleagues and customers across the globe
Working in a dynamic environment with passionate and engaged people