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    Branch Manager - Edmond, United States - Stewart Title

    Stewart Title
    Stewart Title Edmond, United States

    3 weeks ago

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    Description
    Job Description - Branch Manager (00FFF)


    Job Description
    Branch Manager

    00FFF


    Description

    When you work at Stewart, youre part of a global real-estate services company that helps make the dream of property ownership a reality around the world.

    Whether were providing residential and commercial title insurance, closing and settlement services or specialized offerings for the mortgage industry, we deliver comprehensive service, deep expertise and innovative customer solutions by way of our direct operations, network of Stewart Trusted Providers and family of companies.

    Join our team and discover how Stewart Information Services Company (NYSE-STC) impacts lives for the better. We do more than offer broad-scale real-estate services and solutions; we provide the security for building communities and dreams.
    Stewart. Real partners. Real possibilities.

    More information can be found at , subscribe to the Stewart blog at or follow Stewart on Twitter @stewarttitleco.


    Job Summary:

    The Branch Manager is responsible for the daily activities of a specific branch while performing the duties of a production position


    Job Roles:

    Oversees daily activities of an escrow branch.
    Supervises staff while responsible for coaching, mentoring and training of all branch escrow staff. Manages workflow and resolves escalated issues.
    Aligns branch goals with business unit goals. Provides input to senior manager.
    Works with internal and external customers to manager all aspects of a sale, resale or refinance transactions.
    Answers questions and provides guidance regarding products, services or policies.

    Manage the entire real estate closing process, including compliance with real estate contracts, lender instructions, title requirements, TRID and company requirements and other written instructions.

    Maintains existing client base and manages ongoing client and business challenges.
    Works with sales department to ensure best working relationship with clients.
    Conducts performance reviews and recommends hiring and termination actions.
    Performs audits and recommends corrective actions. Executes corrective actions.
    Handles complex or escalated issues.
    Acts as a central point of person for branch employees.
    In charge of the customer service satisfaction of branch customers.

    May research and address inquiries regarding specific transactions and work directly with the title department, legal and/or claims department as needed.


    Qualifications

    Role Specific Knowledge:

    Requires a HS diploma and 5+ years of experience in the title industry.
    Knowledge of commonly-used concepts, practices, and procedures within the title industry.
    Relies on judgment to plan and accomplish goals.
    Licensed escrow officer to title officer, if applicable by state.
    Experience in a management role.
    Strong decision maker.
    Strong ability to multi-task
    Excellent communication skills, both verbal and written.
    Strong organizational skills.
    Proficient computer skills
    Ability to be a leader and take charge of situations that may arise.


    Education, Licensure, and Experience:

    Completion of a High School Diploma
    Possession of an Escrow License, if applicable in state

    Minimum of 1-2 years of experience of supervising and a minimum of 5 years in the title industry which includes experience in title production.


    Returning Job Seekers

    Stewart Employees
    Stewart employees should access Careers through the Stewart Point internal jobs database.

    Equal Employment Opportunity Employer

    Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities.

    If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us via email at

    Job
    :

    Operations


    Primary Location
    :

    Oklahoma-Edmond-Edmond-30 E Campbell-Ste 100


    Organization
    :

    Stewart Title of Oklahoma, Inc


    Schedule
    :

    Full-time


    Job Posting
    :

    Nov 1, 2021, 5:20:20 PM

    #J-18808-Ljbffr
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