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    Store Customer Service Specialist - Clinton, United States - The Sherwin-Williams Company

    The Sherwin-Williams Company
    The Sherwin-Williams Company Clinton, United States

    2 weeks ago

    The Sherwin-Williams Company background
    Description
    This is position is essential to the success of our retail stores.

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

    Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.

    Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

    The individual selected for this role will be expected to work at Store #7665, located at: 2118 N 2000 W, Clinton, UT 84015

    Ensure high levels of customer satisfaction through excellent sales service
    Assist customers in person and over the phone by determining needs and presenting appropriate products and services
    Build productive trust relationships with wholesale and retail customers
    Process sales transactions accurately and consistent with policies and procedures
    Follow and achieve sales goals on a monthly, quarterly, and yearly basis
    Maintain precise work order files and formulas
    Pull appropriate products from the sales floor or warehouse
    Tint and mix products, as needed, to customer specifications
    Stock shelves and set up displays
    Clean store equipment
    Load/unload delivery trucks
    Assist in making deliveries, as needed
    Maintain in-stock and presentable condition assigned areas
    Remain knowledgeable on products offered and discuss available options
    Comply with inventory control procedures

    Suggest ways to improve sales Minimum Requirements:
    Must be at least eighteen (18) years of age

    Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future

    Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.

    frequently and up to 70 lbs. on occasion
    Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation


    Preferred Qualifications:
    Have a valid, unrestricted Driver's License
    Have at least a High School diploma or GED
    Have at least one (1) year experience working in a delivery, retail, or customer service position
    Have previous work experience selling paint and paint related products
    Have previous work experience operating tinting and mixing equipment
    Ability to read, write, comprehend, and communicate in more than one language
    Ability to read, write, comprehend, and communicate in Spanish

    Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer.

    All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

    VEVRAA Federal Contractor requesting priority referral of protected veterans.

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