Part-time Sales Asscociate - Clinton, United States - Steward's Hardware Company

Description

BENEFITS
About Stewards Ace Hardware
We are a family owned and operated hardware store.

We pride ourselves on the great service, selection, convenience, and competitiveness that we provide to the residents and visitors of the shoreline.

Throughout each of our departments, you will see that we carry the widest selection of high-quality brands and product lines that you can find, while still providing competitive pricing.

General Summary

The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.


Customer Service:

Provide a positive representation of Steward's Hardware Company.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
May be required to operate forklift with proper training.
Communicate any Store Support Center issue to Management for follow up.
Communicate any merchandising, cost control or sales idea to Management.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.

Education/Training
High School or GED equivalent.

Experience
Knowledge of home maintenance preferred.
Retail Hardware experience even better.

Standing, walking, lifting (up to 80lbs) and climbing. Must work at least one weekend day. This is NOT a seasonal position. You must be available year round.