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    Customer Service Agent - Torrance, United States - Insight Global

    Insight Global
    Insight Global Torrance, United States

    4 weeks ago

    Insight Global background
    Description


    Insight Global is looking for 2 Customer Service Agent looking to work for a large healthcare company in Torrance, CA, this person needs to be 50 miles from Torrance.

    This position would be 9-5:30 PM with some later evening/weekend flex, and fully remote. In this role, you would be scheduling appointments, answering inbound calls and emails. This individual should expect to have 65+ communications per day with members, whether that is via phone, email, etc.

    Register patients and the public for classes, assist patients with access to educational, emotional, and financial resources.

    They may also follow up with patients who were to call a specialist to schedule their appointment but don't follow through.


    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

    We are an equal opportunity/affirmative action employer that believes everyone matters.

    Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

    If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
    .

    Required Skills & Experience

    1+ year experience CSR/Call Center (Being on ready status)

    Healthcare background

    Bubbly personality

    High School Diploma

    Epic Experience

    Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

    Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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