Jobs
>
Dayton

    IT Support Analyst I - Dayton, United States - Navia Benefit Solutions, Inc.

    Navia Benefit Solutions, Inc.
    Navia Benefit Solutions, Inc. Dayton, United States

    4 weeks ago

    Default job background
    Description
    Position Summary

    The IT Support Analyst I will effectively manage tickets and calls throughout their daily duties.

    In addition, they will help to reduce ticket counts and decrease ticket reopens with fully troubleshooting the issues and or request.

    This resource will maximize customer service experience with internal and external users which Navia values customer satisfaction.
    Essential Functions
    Manage ticketing queue and projects.
    Configure equipment for New Hires & Replacement equipment.
    Coordinate and execute IT asset lifecycle activities from requisition through disposal.
    Assist with implementing IT efficiencies and self-service.
    Respond to IT and end users for resolution of issues and request.
    Perform IT Audits/governance as needed.
    Perform imaging, Bitlocker, data recovery, and backups.
    Maintain a clean and organized workspace.
    Assist with management of hardware and software vendors.
    Reviews, updates, and maintains tickets until they are closed.
    Works closely with the IT Support Lead and ServiceDesk Manager.
    Communicate effectively with management and internal teams.
    Perform other related duties as assigned.
    Requirements
    Windows 10 and MS OS knowledge and working knowledge of MS Office applications
    Bitlocker
    ManageEngine Imaging
    Ticketing systems (JitBit)
    Active Directory
    O365
    MS Teams
    Amazon Connect

    Please visit our career page and apply directly:

    Not all positions allow for remote work, but those that do will only be available in the following states: AZ, CA ,CO, FL, GA, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, TN, TX, UT, AND WA
    #J-18808-Ljbffr
  • Dayton Children's Hospital

    IT Field Support Analyst

    3 weeks ago

    Dayton Children's Hospital Dayton, United States

    Facility:Dayton Children's - Main CampusDepartment:Field Support TeamSchedule:Full timeHours:40Job Details:The Field Support Analyst position provides front line technology support for customer issues. This includes daily responsibilities for receiving, prioritizing, managing, an ...

  • Dayton Children's Hospital

    IT Field Support Analyst

    3 weeks ago

    Dayton Children's Hospital Dayton, United States

    Facility:Dayton Children's - Main CampusDepartment:Field Support TeamSchedule:Full timeHours:40Job Details:The Field Support Analyst position provides front line technology support for customer issues. This includes daily responsibilities for receiving, prioritizing, managing, an ...

  • STRATACACHE GROUP

    Technical Support Analyst

    4 days ago

    STRATACACHE GROUP Dayton, United States

    Job Details · Job Location · Needmore - Dayton, OH · Position Type · Full Time · Education Level · High School · Job Category · Information Technology · More about our company & position: · STRATACACHE provides scalable customer experiences, empowering retailers to learn ...

  • CACI International Inc

    Financial Systems Support Analyst

    4 weeks ago

    CACI International Inc Dayton, United States Full time

    Financial Systems Support AnalystJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * * What You'll Get to Do: · We are looking for a team player with th ...

  • CompuNet Clinical Laboratories

    IT Support Analyst

    3 weeks ago

    CompuNet Clinical Laboratories Dayton, United States

    The mission of CompuNet Clinical Laboratories is to be your trusted laboratory partner Every patient. Every result. Every time. Our Vision at CompuNet Clinical Laboratories is to be the medical laboratory of choice. · Having served healthcare providers throughout Southwest Ohio s ...

  • Guidehouse

    Air Force Business Operations Support Analyst

    4 weeks ago

    Guidehouse Dayton, United States Full time

    Job Family: · Management ConsultingTravel Required: · None · Clearance Required: · Active SecretWhat You Will Do: · Guidehouse has an exciting opportunity in our Defense and Security Segment to support the Department of the Air Force's core financial accounting and entitlement sy ...

  • CACI International

    Financial Systems Support Analyst

    2 weeks ago

    CACI International Dayton, United States

    Financial Systems Support Analyst · Job Category: Information Technology · Time Type: Full time · Minimum Clearance Required to Start: None · Employee Type: Regular · Percentage of Travel Required: None · Type of Travel: None · * * * · What You'll Get to Do: · We are loo ...

  • CACI International

    Financial Systems Support Analyst

    3 weeks ago

    CACI International Dayton, United States

    Financial Systems Support Analyst · Job Category: Information Technology · Time Type: Full time · Minimum Clearance Required to Start: None · Employee Type: Regular · Percentage of Travel Required: None · Type of Travel: None · * * · **What Youll Get to Do:** · We are lo ...

  • CACI International

    Financial Systems Support Analyst

    3 weeks ago

    CACI International Dayton, United States

    Financial Systems Support AnalystJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * *What You'll Get to Do:We are looking for a team player with the desi ...

  • Motion Recruitment

    IT Support Analyst

    1 week ago

    Motion Recruitment Enon, United States

    Our Client is seeking a Support Analyst for a contract opportunity. · This resource provides technical troubleshooting by remotely connecting to equipment in stores and by accessing web-based applications; supports multiple pieces of hardware, networks, platforms and web-based a ...

  • NavitsPartners

    Junior Application Support Analyst

    4 weeks ago

    NavitsPartners Beavercreek, United States

    Job Description · Job DescriptionJob Title: Junior Application Support Analyst · Position Overview: · We are seeking a proactive and customer-oriented Junior Application Support Analyst to join our team. The Junior Application Support Analyst will be responsible for providing tec ...

  • Motion Recruitment Partners LLC

    IT Support Analyst

    2 weeks ago

    Motion Recruitment Partners LLC Enon, United States

    IT Support Analyst · Enon, Ohio · Onsite · Contract · $20/hr - $25/hr · Our Client is seeking a Support Analyst for a contract opportunity. · This resource provides technical troubleshooting by remotely connecting to equipment in stores and by accessing web-based applications; su ...

  • Applied Research Associates (ARA)

    Staff Intelligence Analyst

    1 week ago

    Applied Research Associates (ARA) Dayton, United States

    Applied Research Associates, Inc. (ARA) seeks a Staff Intelligence Analyst to perform analysis of complex problems to produce intelligence products. The candidate through the analysis of all-source intelligence, provides finished intelligence products for the Intelligence Enterpr ...

  • Booz Allen Hamilton

    Aircraft All-Source Intelligence Analyst

    2 weeks ago

    Booz Allen Hamilton Dayton, United States

    Aircraft All-Source Intelligence Analyst · The Opportunity: · Critical decisions are made every single day in our government. What if you could use your analytical skills to help them make informed decisions? With all the information available today, it takes a skilled analyst ...

  • ARA

    Senior All-Source Analyst

    4 weeks ago

    ARA Dayton, United States Full time

    At ARA, we strive to hire valuable colleagues with not only the right skills, but also demonstrate our core values of passion, freedom, service and growth. As a Senior All-Source Analyst, you are the backbone of our strategic initiatives and will be responsible for providing all- ...

  • Booz Allen Hamilton

    Language Enabled Analyst

    6 days ago

    Booz Allen Hamilton Dayton, United States

    Language Enabled AnalystThe Opportunity: · Critical decisions are made every single day in our government. What if you could use your language and analytical skills to help them make informed decisions? With all the information available today, it takes a skilled analyst to know ...

  • Peraton

    All-Source Intelligence

    1 week ago

    Peraton Dayton, United States Full time

    Responsibilities · All-Source Intelligence Analyst - OPIR · Under minimal supervision working in support of OPIR/Ballistic Missile Defense System the candidate plans, conducts, and accomplishes broad intelligence exploitation assignments. Applies exploitation skills to produce in ...

  • University of Dayton

    Senior Financial Analyst

    4 weeks ago

    University of Dayton Dayton, United States

    Position Summary · Are you an experienced accounting or finance professional seeking an opportunity to advance your career and work with friendly, hard-working colleagues who understand the importance of work/life balance? Join The University of Dayton Research Institute (UDRI) ...

  • Ignite

    geospatial intelligence integration specialist/ data scientist

    3 weeks ago

    Ignite Dayton, United States Full time

    Job Description · Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercia ...

  • Ohio's Hospice of Dayton

    Senior Financial Analyst

    4 days ago

    Ohio's Hospice of Dayton Dayton, United States Full time

    Ohio's Hospice is looking for a Sr. Financial Analyst to join our Finance Team. · This candidate must be a critical thinker and capable of demonstrating that quality. · This is a FT exempt position M-F 8am-5pm. · Job Summary/Purpose · The Senior Financial Analyst is the financi ...