Property Manager - Phoenix, United States - Kidder Matthews

Kidder Matthews

Verified Company

Phoenix, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

JOB SUMMARY

The Property Manager is primarily responsible for the day-to-day management of all aspects of operation for the assigned portfolio and supervision of portfolio staff, in accordance with the goals and objectives of the individual property owners and the mission of Kidder Mathews Asset Services Division.

ESSENTIAL FUNCTIONS

Supervision:

Manage and lead a team which may include Associate Property Manager(s), Administrative Assistant(s), Portfolio Administrator(s), Operation Manager (s) and Portfolio Assistant(s) including recruiting support, onboarding, supervision, scheduling, training, development, evaluation and disciplinary action of employees
Provide coaching, direction, and leadership to employees in order to achieve company and client results
Promote and maintain a positive working environment in alignment with Kidder Mathews values and culture

Property Operations:

Responds to and resolves tenant concerns; meets with tenants as required to ensure that tenant needs are met, and that high quality property management service is achieved
Ensure monthly physical property inspections are completed; partner with contractors/building engineers to follow through on any needed repairs or maintenance
Interface with property vendors and contractors to ensure prompt response to maintenance issues
Ensure ongoing contracted vendor services are performed on schedule and on budget ensuring services meet contract specifications
Review contract specifications and make recommendations to owner and/or Sr. Property Manager, as appropriate, for necessary changes or updates
Request/review/recommend bids for contracted services
Generate Master Service Contracts, as appropriate
Ensure budgeted maintenance and repairs are performed on schedule
Partner with Building Engineers or contracted maintenance vendors to schedule repairs and work orders
Act proactively to identify opportunities to add value to clients and client's assets

Financial and Reporting:

Partner with Property Accountant(s) to ensure accurate and on time accounting deliverables
Review and approve, within prescribed limits of authority, vendor and contractor invoices
Partner with Sr. Property Manager and Property Accountant to generate and/or review and approve annual CAM reconciliations
Review and approve monthly accruals
Provide financial analysis for new leases and lease renewals
Act as "team captain" for annual budgeting process in conjunction with, Property Accountants, Building Engineers and other support staff
Hold final accountability for annual property budgets
Review monthly operating statements as prepared by Property Accountant
Generate and/or review and finalize monthly operational narrative report to client.

Leasing:

Meet with tenants and negotiate lease renewals in accordance with Client's specified lease perimeters, as appropriate
Prepare financial analysis for new leases and lease renewals, as required by client
Encourage and promote cohesive and collaborative relationship with listing agent(s)
Ensure all vacant space is in "market ready" condition based on individual client requirements
Take proactive approach to leasing and referral opportunities
Review new leases and prepare lease abstracts

Tenant and Owner Relations:

Maintain courteous, professional, serviceoriented rapport with tenants and owners
Promote and foster confident, comfortable relationships with tenants and owners
Supervise tenant move in and move out process and conduct move in and move out walk throughs with tenant
Conduct new tenant orientation
Create tenant "welcome package" for new assignments
Create tenant emergency procedures manual for new assignments

Tenant Improvement Construction:

Attend construction meetings
Partner with Construction Manager and General Contractor to ensure schedules are met and improvements are performed in accordance with tenant requirements and building standards
Conduct walk throughs, as needed, with Construction Manager and General Contractor and tenant during construction process
Review final punch list prepared by Construction Manager and ensures that all punch list items are corrected
Maintain construction file

Corporate:

Promote and foster courteous, professional and collaborative relationships with coworkers and members of other Kidder Mathews divisions
Administer Property Management Agreement, to include tracking renewal and expiration dates, fee increases, report and budget due dates, etc.
Prepare annual corporate operating budget for assigned portfolio
Review and collect receivables from clients
Review monthly operating statements for assigned portfolio
Full Profit & Loss accountability for assigned portfolio
Take proactive approach to identify and capture new business, referral or consulting opportunities

OTHER FUNCTIONS