Health Home Supervisor - Brooklyn, United States - All Health Medical Center

Description

• A Master Degree in Social Work (MSW) or a degree in a related field is required with 12 years of experience working as a Supervisor in mental health and/or care coordination services.
• Strong clinical, administrative and organization skills required.
• 12 years of work experience in Health Care or Care Management.
• Excellent computer skills, including demonstrated ability to use Microsoft Office, Excel and other database programs as necessary.

• Russian/Spanish/Creole preferred.

• Responsible for review of clinical documentation such as progress notes and encounter review of assigned Care Managers to ensure that patient assessments, initial and annual Comprehensive Assessments are completed within required time frames and meet NYS Health Home standards.
• Responsible for review of clinical documentation of assigned Care Managers to ensure that Care Plans are completed within required time frames, address the social determinants of health and include lifestyle behavior change goals that address health, behavioral health and chemical dependency problems.
• Responsible for monitoring the achievement of Care Plan goals, graduation processes and for providing feedback to Care Management staff regarding the implementation of appropriate case management interventions.
• Review and follow up Lost to Service progress notes, quality engagement attempts and critical event followup.
• Responsible for monitoring Care Managers productivity and for tracking the provision of billable, monthly core services and case conference review, scheduling and evaluating case closures and transfers.
• Provide direct one to one and group weekly supervision for the Case Managers.
• Provide support around case conferencing and coordinate incident reporting procedures for program.
• Conduct regular clinical chart reviews for clients' services, ensuring quality of documentation and compliance with City, State and Federal requirements.
• Work with Program Director and other administrative staff to monitor and track due dates to ensure compliance.
• Responsible for ensuring that Care Managers understand and access the full range of medical, behavioral health, chemical dependency, community, and social services available to meet the case management needs of their patients.
• Responsible for ensuring that Care Managers advocate for patients when barriers to care exist including language and literacy barriers, access to transportation, problems with insurance coverage, childcare problems, appointment scheduling conflict, etc.
• Performs other duties as assigned or volunteered in alignment with the departments' mission, goals and assist in developing Corrective Action Plans for internal and external audits.
• Assist in the development of special departmental projects and efforts, in conjunction with Program Administrators.
• Assist in training new employees and ensure that they understand the performance metrics against which their work will be measured.
• Complete all weekly or monthly reports as required.

• 401(k)

• 8 hour shift
• Day shift
• Monday to Friday