Facility Services Supervisor Mid-atlantic - Oxon Hill, United States - Tolin Mechanical Systems Co
Description
Company Overview:
Service Logic is the nation's largest independent HVAC service company with over $2 billion in annual sales and over 4,100 employees.
The strategy of Service Logic is to identify and acquire quality local HVAC service companies and accelerate the organic growth of recent acquisitions as well as the base businesses by focusing on increasing the maintenance contract base.
Service Logic is a Leonard Green Company, Leonard Green is one of the world's premier private equity groups.Tolin Mechanical Systems Company (Tolin) was the first HVAC company acquired by Service Logic in 2004.
Tolin was originally established in 1948 in Denver, Colorado and including Denver also has 3 other offices in Colorado [Fort Collins, Colorado Springs, Silverthorne], 2 offices in Arizona [Phoenix, Tucson] and an office in the Mid-Atlantic region.
Tolin's annual sales exceed $90 million and Tolin has approximately 350 employees.
Tolin is proud of the customer-centric team we have built over the years, made up of the most talented engineers, HVAC technicians, sales professionals, operations personnel and our highly qualified financial and administrative team.
General Description:
The Facility Services Supervisor will be responsible for maintaining the highest level of customer satisfaction possible, exceeding customers' expectations, redeem performance objectives through subordinate organization while meeting contractual commitments to the customer in a timely, high-quality manner.
Supervisory Responsibilities:
Yes:
Duties/Responsibilities:
- Supervise engineer and maintenance staff.
- Report and respond to customer needs and concerns in a timely and efficient manner.
- Develop and implement programs to improve skills of individuals and subordinates as a group. Supervise and plan a training program for each associate. Assure the technical capabilities of the staff are consistent with the contractual commitments.
- Delegate, organize work of others by job description and procedures; get subordinates to agree on objectives. Effectively audit performance of all subordinates and followup. Recommend appropriate personnel actions (i.e., hiring, firing, promotions, demotions, etc...). Effectively implement and audit the Tolin Facility Services Policy and Procedures Manual for each facility.
- Assist in sales and execution of new agreements.
Required Skills/Abilities:
- Demonstrated ability to develop rapport and productive working relationships with clients, vendors, and coworkers.
- Ability to manage multiple projects and tasks.
- Wellrounded background as an engineer and supervisor.
- Values and display exceptional customer service.
- Strong organization skills
Education and Experience:
- High School diploma or GED
- Maryland, DC or equivalent stationary engineer license
- Technical training in building operating systems.
- 35 years of experience in a supervisor capacity
- Strong written and verbal English skills
- Comfortable working on computers
- Valid driver's license with driving record in good standing
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Compensation & Benefits:
Average Starting Rate:
$95k-$115k per year. Combined experience, education, skills and knowledge will be taken into consideration.
- Medical, Dental and Vision Plan
- Life Insurance
- Long Term Disability
- Flexible Spending Accounts
- 401K Plan
- Profit Sharing Based on Company Performance
- Tuition Reimbursement
- Company cell phone
- Paid Holidays
- PTO Program
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