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Customer Service Representative - Fresno, United States - Aces Global, Inc.
Description
The Customer Service Representative role within our firm works solely with potential consumers by enlightening them of our clients daily offerings along with new promotional opportunities for the consumer. The Customer Service Representative consistently meets the efficiency standards set forth by the company and displays ownership when handling customer acquisitions and launching new client accounts. The Customer Service Representative generates, tracks, and manages their and their teams sales reports to ensure the firm is meeting the goals set by our existing and new clients.
Responsibilities and Duties:
Maximize customer satisfaction and customer acquisition through daily interactions with interested consumers, educating them on product offerings and conducting follow ups to ensure that policies are responsive to consumer needs. Responsible for providing excellent customer service representing our firm and our clients with the highest degree of professionalism, courtesy, and integrity in all interactions with existing and potential customers.
Core Responsibilities: