- Consistently use a Network view when developing shortage strategies, openly share concepts and ideas with all partners.
- Achieve assigned site shortage goals through development and execution of effective shortage action plans.
- Maintain consistent awareness of new technology implementations and new process improvements within the assigned DC/EFC operation. Track new launches and understand both efficiency gains and shortage risks involved in each project.
- Manages all physical & building security needs in partnership with 3rd Party Vendors. Keeping Building Leadership aware of issues at all times.
- Mitigating financial loss requires the understanding of complex operational processes such as inbound receipt of goods, trailer manifesting, outbound distribution of goods and the reverse logistics.
- Theft resolution in a DC environment requires running surveillance and discovering theft through report analysis, often times conducting interviews based solely on data leads.
- Conducts thorough investigations and internal interviews focused primarily on merchandise theft.
- Drive proven methods of theft detection and develop new methods by reviewing exception reports, understanding Warehouse Management activity, and managing team surveillance activities.
- Delivers ongoing internal theft training to LP associates and builds a culture of honesty in the DC/EFC environment through proactive awareness training with DC/EFC leadership.
- Proven peer resourcing skills are required to be successful.
- Continuous partnerships with Corporate and Network leadership teams to problem solve, troubleshoot and achieve organizational goals.
- Leverage Corporate site visits to meet, greet and fully develop partnerships.
- Conducts store visits with local DLPM partners to understand the overall Company shortage reduction strategy.
- Acts as a liaison between Kohl's and law enforcement, professionally represents Kohl's in legal proceedings as needed.
- Assists with recruiting, hiring, onboarding & other mandatory training completion for hourly LP associates in accordance with the assigned budget.
- Provides consistent coaching & recognition to inspire & motivate hourly team to achieve all performance goals
- Develops self and hourly team members, participates in intentional succession planning discussions, develops "ready now" bench talent at all levels.
- Participates in writing & administering annual reviews, identifies performance & behavioral issues, administers counselings / terminations in partnership with Supervisor
- 2+ years of Loss Prevention, DC Operations, eCom Operations and/or Inventory Control experience
- 2+ years of Supervisory experience, including performance management experience
- Strong time management, communication, and interpersonal skills
- Must successfully complete Kohl's internal interview certification process
- Experience managing multiple locations
- Relocatable
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DC LP Manager - DeSoto, United States - Kohl's
Description
Role Specific Information
Job Profile SummaryThis role is responsible for a Loss Prevention program that operates 24 hours a day, 7 days a week. The DC Loss Prevention Manager will lead a team that ranges from 10-14 associates and requires proven critical thinking skills, performance management, and the ability to develop future leaders. This role focuses on DC operational execution and theft investigation tactics that will need to have strong communication skills and the ability to build lasting partnerships across all Logistics and Retail divisions.
Job Description
ACCOUNTABILITIES
Reduce shortage through internal operational process awareness, identification of loss and successful resolution
Lead all aspects of internal theft investigations within assigned DC/EFC
Foster effective internal and external relationships
Develop high performing teams
QUALIFICATIONS
Required
Preferred
