Associate Business Process - Elk Grove Village, United States - MS International, Inc.

MS International, Inc.

Verified Company

Elk Grove Village, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Summary:
The Sales Associate engages with customers in the showroom and helps them with their product selection and design

Compensation:

This hourly, non-exempt position pays from $22 to $26 per hour, with overtime compensated at 1.5 times the base rate.

New hires usually earn between $50,000 and $60,000 annually, or more, depending on experience, overtime hours, and bonuses.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

Qualify all walk-in customers to understand full scope of project and present MSI materials for entire project needs.
Obtain new contractors/clients to MSI
Maintain relationships with clients by following up and proving exceptional customer service
Proactively follow up with trade customers to seek opportunities and followup with outstanding quotes to ensure sales are converted through exceptional customer service.
Learn and understand all MSI products within the showroom.
Ensure showroom and displays are maintained to the highest standards, products are updated, and all marketing materials are refilled for easy customer access.
Perform additional duties as required and or requested.
Industry retail sales experience is required.
Ability to determine solutions for customers.
Provide high level of customer service.
Ability to quickly learn and understand MSI products
Excellent oral and written English language communication skills.
Good organizational skills.
Demonstrated experience with the use of PCs, along with the ability to navigate in a multiwindow based environment.
Availability to work on Saturday.
High School Diploma required
2 years of related industry experience preferred
Knowledge in tile/stone is a plus
Ability to work well alone or within a team
Demonstrated aptitude for problem solving
Resilience to deal with customers who turn you down

Bilingual is a plus

This role has the following physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally.

The employee frequently sits and may occasionally stand or walk.

The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.

Benefits:
MSI offers a comprehensive benefits package that includes:
Referral, Holiday, and Annual Bonuses

Annual pay increases

Paid Time Off

Medical, Dental, and Vision Insurance

Company-paid Short Term and Long Term disability;
Company-paid Life Insurance

Tuition Reimbursement

Traditional and Roth 401(k) plans with company matching contributions

Charitable donation matching programs

Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.

About MSI:

Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America.

Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada.

MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including:
Top 5 fastest growing companies - OC Business Journal

Supplier Diversity Award - Home Depot

1 Flooring Distributor multiple years in a row - Floor Covering Weekly

Top Workplaces Award winner multiple times - Top Workplaces

MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees.

We provide a work environment that allows all employees to do their best work, free from all forms of discrimination.

No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group.

MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
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