Guest Relations Coordinator - College Station, United States - Five Points Nursing & Rehabilitation of College Station

Five Points Nursing & Rehabilitation of College Station

Verified Company

College Station, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

We're seeking a
Guest Relations Coordinator to join our growing team

Key Responsibilities:

Accompany all admissions to their rooms.
Assist with unpack, set up of room.
Provide water, coffee / drinks, snacks, or meals as needed. (check with nurse on orders / restrictions)
Offer extra blankets, pillows etc.
Orient patient and guests to facility amenities
Phone, TV use, menus, activities, beauty shop and orientation to facility.
Offer tours as guests arrive.
Availability of private dining room, assist in scheduling / set up as desired.
Assist with arrangements for guest trays / guest meals.
Assist with beauty shop appointment set up as needed.
Offer assistance with family / guest planning.
Offer to assist with coordination of services where appropriate.
Offer assistance with activities by offering to assist them getting them to activities or assist in setting up selfinitiated / in room activities.
Make rounds several times each day to ensure comfortable and needs are met.
Greet all visitors of patients upon arrival, remember their names.
Assist all departments in being receptive to the needs of patients and guests.
Attend recreation activities with patient as might be necessary.
Offer to assist in planning / conducting family/ guest group events for patients and guests such as family birthday gatherings.
Provide feedback from patients and guests to the Administrator daily.
Assist in providing information as needed by patients and their guests as required.
Provide assistance during all discharges by assisting with packing, taking belongings to car, obtaining needed information and ensuring all questions are answered prior to discharge.
Provide follow up call to patients home to ensure arrived safely and inquire that needs have been met.

We offer the following outstanding benefits:

Health/Dental/Vision Insurance Available
Ancillary policies including AD&D, STD, Cardiac, Cancer, Critical Illness, Hospital Confinement
Life Insurance
Tuition Reimbursement
Paid Time Off
401(k)
Unparalleled Corporate Support

**Our company is an Equal Opportunity Employer (EOE)