Chief Revenue Officer - Orlando
2 days ago
Job description
Job Title :
Chief Revenue Officer (CRO) - Healthcare
Location:
Orlando, FL (Hybrid – 3 days onsite)
Department:
Behavioral Health & Addiction Services
Reports To:
CFO
Position Overview
The CRO will lead the company's entire revenue cycle function across a national network of behavioral health and opioid treatment clinics.
This role focuses on maximizing reimbursement, improving collections, strengthening payer relationships, and ensuring full regulatory compliance.This is not a sales or admissions growth role — it is focused on revenue realization, reimbursement strategy, and operational excellence.
Key Responsibilities:
Revenue Strategy & Performance
Develop and execute enterprise-wide revenue cycle strategy.
Optimize payer mix across Medicaid, Medicare, Commercial, and Private Pay.
Improve AR days, DSO, denial rates, and cash collections.
Support revenue infrastructure for new clinic launches and acquisitions.
Revenue Cycle Leadership
Oversee billing, coding, collections, denial management, credentialing, and contracting.
Lead a 60-member revenue team.
Implement scalable systems, dashboards, and operational controls.
Payer Contracting & Reimbursement
Lead contract negotiations, renewals, and rate improvements.
Manage OTP/MAT-specific billing (e.g., methadone, bundled services).
Explore value-based reimbursement opportunities.
Compliance & Risk Management
Ensure compliance with CMS, Medicaid, DEA, SAMHSA, Joint Commission, and related regulations.
Reduce audit risk, clawbacks, and reimbursement exposure.
Maintain strong internal revenue controls.
Data & Leadership
Establish KPIs and forecasting models.
Use analytics to improve revenue performance.
Partner closely with
CFO, compliance, clinical, and operations teams.
Required Experience
10+ years leading healthcare revenue cycle operations.
Direct experience in behavioral health or opioid treatment programs.
Deep knowledge of Medicaid, Medicare, and managed care reimbursement.
Multi-site healthcare leadership experience.
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