- Drive sales results by consistent execution of daily operations
- Support back of house operations; maintain stockroom organization
- Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines)
- Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time)
- Work with Retail Associates to ensure an exemplary fan experience
- Communicate expectations for assignments and projects to Retail Associates
- Provide training and assistance to Retail Associates as required
- Coach Retail Associates based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience
- Understands Fanatics Values and how they relate to their role
- Perform 'Manager on Duty responsibilities' as needed
- Minimum 18 years of age,
- Minimum one year working in retail or sales preferred
- Ability to work independently and responsibly in a fast-paced environment
- Foreign language skills are a plus
- Possess a fun, outgoing, confident, professional demeanor
- Prior leadership experience preferred
- Ability to work well with all levels of management, build partnerships and coach teams
- In partnership with leadership team act decisively to solve problems
- Ability to represent Fanatics/League/Team Values and standards
- Ability to balance and prioritize multiple projects while remaining calm under pressure
- Strong communication, literacy, and numeracy skills
- Regularly required to sit stand, reach, bend and move about the facility as needed
- Must be able to lift and carry up to 30 lbs.
- Game Day/Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop
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Retail Lead- Real Salt Lake - Sandy, United States - Fanatics
Description
Job Description
JOB SUMMARY:
The Retail Lead (part-time) plays a critical role in the store and/or venue assisting the Leadership team with creating the ultimate game day and fan experience by leading the front-line Retail Associate team.
The Retail Lead will be expected to work a part-time schedule which will includes days, nights, weekends, extended hours on game days and during events.
General Duties and Responsibilities:
Physical Demands:
