Jobs
>
Hattiesburg

    Customer Service Representative-PRN - Hattiesburg, United States - Trustcare

    Trustcare
    Trustcare Hattiesburg, United States

    2 weeks ago

    Default job background
    Description
    Position Overview

    The Customer Service Representative is a clinic-based position. The Customer Service Representative works from the clinic reception desk, and attends to patient needs, ensuring the customer experience is excellent in all aspects. The Customer Service Representative will coordinate the patient's clinical experience and ensure that the front desk operations run smoothly.

    Scope of Responsibilities
    • Model the TrustCare Health values of compassion, accountability, respect, and efficiency at all times and with every interaction both internal and external stakeholders
    • Warmly welcome and greet patients and visitors
    • Register patients according to established protocols
    • Assist patients with completing any necessary forms
    • Ensure patient information is accurate and up to date including insurance billing information
    • Maintain and manages patient records while following HIPAA guidelines
    • Manage incoming calls
    • Collect patient co-pays, deductibles, and past balances
    • Ensures the clinic reception area is well maintained, including the patient waiting areas and restrooms.
    • Safeguard patient privacy and confidentiality at all times
    • Complete other clerical duties as assigned
    • Provides a warm welcome and thankful exit to patients
    • Politely calls patients by their name
    • Inquiries if all aspects of the patients visit exceeded expectations and notes any deficiencies for forwarding to the Customer Service Manager for service recover action
    Competencies
    • Strong communication skills
    • Problem resolution
    • Results driven
    • Customer service skills
    • Commitment to maintaining confidentiality
    • Detail oriented
    • Strong organizational skills; ability to multi-task
    Minimum Qualifications
    • High school diploma or equivalent
    • Two years of customer service experience
    Position Details:
    • Full-time
    • Non-Exempt
    • Hours of Work – Rotating schedule – 12-hour shifts
    • Work Environment – This position operates in a clinic setting and requires use of standard office equipment. Work is primarily sedentary in nature.
    Other Duties

    This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required for this position. Duties, activities, and responsibilities may change at any time with or without notice.

    EEO Statement

    TrustCare Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
  • Aurora Technologies

    Train attendant/customer service representative/train conductor

    2 days ago

    Aurora Technologies Twin Forks, United States

    We are currently seeking to strengthen our team in Döbeln with the following position: · Train Attendant/Customer Service Representative/Inspector (m/w/d) · Under the brand Twin Forks, the Transdev Group provides regional rail transport services in Saxony. With over 350 employees ...

  • Waste Pro

    Customer Service Representative

    1 week ago

    Waste Pro Hattiesburg, United States

    Waste Pro - 480 JM Tatum Industrial Dr [Customer Service Representative] As a Customer Service Representative at Waste Pro, you'll: Answer incoming calls; Assist existing commercial and residential customers in resolving issues; Provide service quotes for new customers; Establish ...

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar Hattiesburg, United States

    Family Dollar EDWARDS ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash registe ...

  • ZOLL LifeVest

    Patient Service Representative

    1 week ago

    ZOLL LifeVest Hattiesburg, United States

    Job Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division ...

  • National Seating & Mobility

    Customer Service Representative

    3 weeks ago

    National Seating & Mobility Hattiesburg, United States

    ** Customer Service Representative** · **Job Category****:** Branch Administration **Requisition Number****:** CUSTO002578 Showing 1 location **Job Details** · **Description** · **Company Description:** · At all levels, working at National Seating & Mobility provides the oppo ...

  • NOVO

    Territory Service Representative

    1 week ago

    NOVO Hattiesburg, United States

    Novo Building Products is an industry-leading manufacturer and distributor of stair parts, mouldings, doors, and specialty millwork, along with a variety of board products. Based in Zeeland, Michigan, Novo Building Products operates Ornamental Decorative Millwork, L.J. Smith Stai ...

  • Downtown Jackson Partners Inc

    Sales and Service Representative

    1 week ago

    Downtown Jackson Partners Inc Hattiesburg, United States

    Location Hattiesburg, MS US Sales and Service Representative · You must have a quiet, distraction-free location to work from in your residence. · You must possess a High School diploma or GED. · You may need to have your own PC (desktop or laptop only) and high-speed internet ...

  • waltmasseyfordcrystalsprings

    Customer Service Representative

    3 weeks ago

    waltmasseyfordcrystalsprings Hattiesburg, United States

    Come work for the best If you are interested in a career in the automotive business we welcome you to apply today to join our family at Walt Massey. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to ...

  • Empire Hotels

    Guest Service Representative

    1 week ago

    Empire Hotels Hattiesburg, United States

    Job Description · Job DescriptionDescription:Work Objectives · Process guest registrations, including the computation and collection of payment. · Complete shift reports and process all financial transactions, including the verification and processing of credit card transactions ...

  • Crunch Fitness

    Member Services Representative

    3 days ago

    Crunch Fitness Hattiesburg, United States

    Benefits:Employee discounts · Opportunity for advancement · Training & development · Crunch Fitness is now accepting applications for qualified Member Services associates that are ready to be a part of a team and grow personally within a premier organization. · Team Member Benef ...

  • Crunch Fitness

    Member Services Representative

    5 days ago

    Crunch Fitness Hattiesburg, United States

    Benefits:Employee discounts · Opportunity for advancement · Training & development · Crunch Fitness is now accepting applications for qualified Member Services associates that are ready to be a part of a team and grow personally within a premier organization. · Team Member Benef ...

  • Hampton/Home2 Dual Brand in Hattiesburg, MS

    Guest Service Representative

    2 weeks ago

    Hampton/Home2 Dual Brand in Hattiesburg, MS Hattiesburg, United States

    Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our ...

  • Oceanic Ventures

    Customer Service Representative

    2 days ago

    Oceanic Ventures Baxterville, MS, United States Freelance

    **Your career change** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer service. We offer everyone the opportunity to enter the sales field · **Finally a change - Start in customer service as a ...

  • Crunch Fitness - D'Iberville

    Member Services Representative

    5 days ago

    Crunch Fitness - D'Iberville Hattiesburg, United States

    Job Description · Job DescriptionBenefits:Employee discounts · Opportunity for advancement · Training & development · Crunch Fitness is now accepting applications for qualified Member Services associates that are ready to be a part of a team and grow personally within a premier o ...

  • Hampton/Home2 Dual Brand in Hattiesburg, MS

    Guest Service Representative

    1 week ago

    Hampton/Home2 Dual Brand in Hattiesburg, MS Hattiesburg, United States

    Job Description · Job DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service ...

  • Crunch Fitness

    Member Services Representative

    3 weeks ago

    Crunch Fitness Petal, United States

    Crunch Fitness - JobID: [Guest Service / Front Desk] As a Member Services Representative at Crunch Fitness, you'll: Greet all members & guests with a smile; Check in all members and guests in accordance with company procedures; Communicate special events to members and guests; Fa ...

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar Petal, United States

    Family Dollar HIGHWAY 42 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash registe ...

  • Regions

    Loan Servicing Customer Service Representative

    1 week ago

    Regions Hattiesburg, United States Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, ...

  • Crunch Fitness

    Member Services Representative Opener

    20 hours ago

    Crunch Fitness Hattiesburg, United States

    Crunch Fitness - JobID: [Guest Service / Front Desk] As a Member Services Representative at Crunch Fitness, you'll: Greet all members & guests with a smile; Check in all members and guests in accordance with company procedures; Communicate special events to members and guests; Fa ...

  • Crunch Fitness

    Member Services Representative Closer

    2 weeks ago

    Crunch Fitness Hattiesburg, United States

    Crunch Fitness - JobID: [Guest Service / Front Desk] As a Member Services Representative at Crunch Fitness, you'll: Greet all members & guests with a smile; Check in all members and guests in accordance with company procedures; Communicate special events to members and guests; Fa ...