Data & Report Analyst - Elizabeth, United States - Jo-Carroll Energy, Inc (NFP)

Jo-Carroll Energy, Inc (NFP)

Verified Company

Elizabeth, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

POSITION TITLE:
Data & Report Analyst

DEPARTMENT:
Information Technology

REPORTS TO:
IT Business Relationship Manager

DIRECTLY SUPERVISES:
None

FLSA CLASS:
Exempt

Position Summary

Essential Responsibilities and Duties

1. Develops & Implements Report Solutions
1.1. Analyzes and collects data for various types of business reports.

1.2. Develops reports aligning with approved requirements, providing key data insights.

1.3. Monitors data for changes and regularly examines reports to identify and resolve issues.

1.4. Addresses complaint issues for reports and data systems and helps identify solutions.

1.5.

Maintains in depth knowledge of the processes relevant to data analytics that are in place for each department while identifying areas for process improvement and escalates to management when necessary.

1.6. Educates team members and leaders across the organization on reporting capabilities and best practices.

2.
Supports Data Management Initiatives
2.1. Assists with data assurance and migration tasks to streamline system integrations.

2.2. Applies quality assurance best practices for data analysis services.

2.3. Assists in the development of data management policies and procedures.

2.4. Identify questions and problem solve using data analysis and communicate the results to various stakeholders.

3. Supports the Cooperative's Business Applications.

3.3. Adheres to department standards for Change and Incident Management. Records, tracks, and documents the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

3.5. Tests, fixes, and performs post-resolution follow-ups to ensure problems have been adequately resolved.

3.6. Contributes idea sharing with team members and stakeholders to implement new features as they become available or are requested by the business lines.

4. Supports Report, System, & Processes Documentation
4.1. Assists in the development and maintenance of report and data catalogs.

4.2. Maintains documentation of assets, resource location, and configurations.

4.3. Creates and maintains system architecture and operational documentation.

4.4. Collaborates with stakeholders to document technical systems and processes.

4.5. Conducts routine audits of documented systems, providing recommendations based on findings.

5. Performs other duties as assigned.

Accountabilities

With supervision, technical contributor to problem resolution and escalation related to user support of critical systems.
With supervision, report writer and contributor to business intelligence solutions.
Team facilitation, as measured by behavioral characteristics, internal collaborative efforts, and internal process enhancements.
With supervision, development, implementation, and integration of the cooperative's enterprise systems.

Qualifications

Bachelor's Degree from an accredited institution or related technical field.
Advanced skills in Microsoft Excel and other relevant software programs.
Demonstrated experience in a reporting role is preferred.
Strong critical thinking and research skills.
Ability to effectively communicate with others, both orally and in writing is essential.
Ability to troubleshoot problems and analyze data.
Training in customer service and support or operations is preferred.
Must be memberservice oriented and possess the ability to work in a fastpaced environment, effectively handle multiple projects and priorities, consistently meeting project deadlines with a high degree of accuracy and attention to detail.
Enthusiastic team player who takes initiative, able to balance multiple priorities, is detail oriented and deadline driven.
Valid State Issued Drivers' License.

Working Conditions

Regular business office hours between Monday through Friday 8:00 AM to 5:00 PM
Frequent work outside of regular business hours is required.
Generally accepted office working conditions.
Occasional day and overnight travel may be required.

Physical Demands of the Position

Physical activity, to include walking, stopping, bending, lifting up to 25 lbs., climbing, kneeling, reaching, crawling, and pushing. Repetitive motion with hands and fingers.

Pay:
$75, $82,755.00 per year

Benefits: