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    Service Desk Analyst - Key West, United States - General Dynamics Information Technology

    General Dynamics Information Technology
    General Dynamics Information Technology Key West, United States

    1 week ago

    General Dynamics Information Technology background
    Description

    Req ID:
    RQ172563


    Type of Requisition:
    Regular

    Clearance Level Must Be Able to Obtain: Top Secret/SCI


    Public Trust/Other Required:
    None


    Job Family:
    Systems Analysis



    Skills:
    Hardware/Software Troubleshooting,Help Desk Services,IT Service Desk,IT Troubleshooting,Service Desk


    Certifications:

    Microsoft Modern Desktop Administrator:
    Windows 10 (MD Microsoft, CompTIA - Security+ - CompTIA



    Experience:
    5 + years of related experience


    US Citizenship Required:
    Yes


    Job Description:
    Senior Systems Analyst

    Transform technology into opportunity as a Systems Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

    At GDIT, people are our differentiator. As a Systems Analyst you will help ensure today is safe and tomorrow is smarter.

    Our work depends on Systems Analyst joining our team to help client's IT systems working smoothly on a day to day basis and help all systems stay in operating order.


    HOW A SYSTEMS ANALYST WILL MAKE AN IMPACT

    • Develops computer systems specifications that address business requirements and fit with company/customer system architecture standards
    • Work with team to communicate issues and troubleshoot as needed.
    • Resolve issues by utilizing knowledge of software and hardware.
    • Work in a cleared and mission oriented environment.
    • Support provided is to keep key IT systems up and running. These systems are critical to keeping mission on track. So is very important task and mission

    WHAT YOU'LL NEED TO SUCCEED:

    • Education: Technical Training, Certification(s) Must be IAT level II Compliant and Operating System Computing environment compliant.
    • Required


    Experience:
    5+ years of related experience in troubleshooting IT


    • Required
    Technical

    Skills:
    Should be capable of resolving IT issues on software and hardware systems.


    • Security Clearance Level: Secret
    • Required
    Skills and Abilities: Ability to think logically and calmly.


    • Preferred


    Skills:
    Prefer experience using a trouble ticketing system


    • Location: ON Site role. (NO REMOTE or WORK FROM HOME)
    • US Citizenship Required

    GDIT IS YOUR PLACE:

    • 401K with company match
    • Comprehensive health and wellness packages
    • Internal mobility team dedicated to helping you own your career
    • Professional growth opportunities including paid education and certifications
    • Cutting-edge technology you can learn from
    • Rest and recharge with paid vacation and holidays
    #SCITES

    #armajobs

    We are GDIT.

    A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S.

    government, defense and intelligence community.

    Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.

    We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development.

    Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.


    We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day.

    We create opportunities for our people to lead and learn simultaneously.

    From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

    GDIT is an Equal Opportunity/Affirmative Action employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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