Service Desk Analyst - Key West, United States - General Dynamics Information Technology

Description

Senior Systems Analyst

Transform technology into opportunity as a Systems Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Systems Analyst you will help ensure today is safe and tomorrow is smarter.

Our work depends on Systems Analyst joining our team to help client's IT systems working smoothly on a day to day basis and help all systems stay in operating order.

HOW A SYSTEMS ANALYST WILL MAKE AN IMPACT

• Develops computer systems specifications that address business requirements and fit with company/customer system architecture standards
• Work with team to communicate issues and troubleshoot as needed.
• Resolve issues by utilizing knowledge of software and hardware.
• Work in a cleared and mission oriented environment.
• Support provided is to keep key IT systems up and running. These systems are critical to keeping mission on track. So is very important task and mission

WHAT YOU'LL NEED TO SUCCEED:

Education:
Technical Training, Certification(s) Must be IAT level II Compliant and Operating System Computing environment compliant.

Required Experience: 5+ years of related experience in troubleshooting IT

Required Technical Skills:
Should be capable of resolving IT issues on software and hardware systems.


Security Clearance Level:
Secret


Required Skills and Abilities:
Ability to think logically and calmly.

Preferred Skills:
Prefer experience using a trouble ticketing system

Location:
ON Site role. (NO REMOTE or WORK FROM HOME)

• US Citizenship Required

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

#SCITES

#armajobs

Work Requirements


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Years of Experience
5 + years of related experience

* may vary based on technical training, certification(s),

or

degree


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Certification

Microsoft Modern Desktop Administrator:
Windows 10 (MD Microsoft

CompTIA - Security+ - CompTIA

Travel Required
Less than 10%


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Citizenship
U.S. Citizenship Required

Salary and Benefit Information
The likely salary range for this position is $92,331 - $115,000. This is not, however, a guarantee of compensation or salary.

Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

View information about benefits and our total rewards program.
About Our Work

We are GDIT.

A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S.

government, defense and intelligence community.

Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.

We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development.

Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.