Floral Designer - Washington County, WI, United States - Sendik's Food Market

Sendik's Food Market

Verified Company

Washington County, WI, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

**Job Requirements
**Sendik's Food Markets, a Milwaukee Journal Sentinel "Top Workplace" in 2012, 2013, 2014, 2015, 2016 and 2017, is a rapidly growing organization looking to hire people who thrive in a customer-oriented, fast-paced en vironment. We are a family-owned business with a goal of offering our customers the best grocery shopping experience, period. We do this by selling products of the highest quality for a great value, all while providing exceptional customer service. We currently have 17 store locations - Whitefish Bay, Wauwatosa, Mequon, Grafton, Elm Grove, Franklin, Greenfield, Germantown, New Berlin, West Bend, Bayside, Hartland, Greendale, Brookfield - The Corners, Waukesha - Meadowbrook, Hales Corners and Marquette with a focus on continued growth. At Sendik's Food Markets, we pride ourselves on not only our ultimate customer satisfaction and high quality products, but the 2,000+ associates dedicated to building the Sendik's Brand.

Role Title
Floral Designer

Manager
Home Manager

Job Summary

The Floral Designer will be responsible for modeling and promoting Sendik's culture by consistently providing "best in class" service to our guests.

The main responsibility as a Floral Designer will be to design and create ar rangements for customer orders, as well as the sales floor.

In addition, the Floral Designer will build rapport with customers, while maintaining the Home Department.

Attributes of a Sendik's Associate

Customer-Minded; serve customers with a positive and sincere attitude, utilize the 10/4 rule and always thank customers for their business
Personnel-Minded; motivated to work within a team and to learn, grow, and share knowledge with others
Product-Minded; inspired to learn about our products, standards and upholding the quality of the products to best serve our customers
Detail-Minded; work efficiently, focused and maintain attention to detail
Consistent-Minded; understand the importance of accountability and integrity to the team, customers and the company
Open Minded; embrace, understand and be open to change, as well as, initiate and implement change to make an impact at Sendik's

**Work Experience

Duties/Responsibilities

Serve customers in the Home Department while modeling Sendik's culture and providing "best in class" customer service, which includes, greeting, engaging, delighting and thanking every guest for their busi ness
Provide consistent, timely and friendly customer service when answering questions, making sugges tions and resolving complaints
Oversee special event orders (i.e. parties, weddings, etc.); including, but not limited to, designing and creating arrangements
Maintain delivery log for all customer orders
Ensure that the Home Department is always full and fresh with the best quality products
Maintain department conditions, ensuring coolers and island are stocked, floral is rotated and the de partment is clean and well organized
Create attractive Home Department displays and end caps based on specific sales for the week Participate in additional training and leadership activities as directed
Assist with store promotional sales events as needed
Assist with the training and mentoring of new associates in the Home Department
Maintain a clean and safe work environment by adhering to safety/sanitation regulations and proce dures
Assist with all other Home Department duties as needed

Qualifications:

Must be a minimum of 18 years of age due to required operation of Home equipment
Prior experience with plant care and floral design experience is required
Ability to quickly adapt to changing conditions, priorities and circumstances
Ability to maintain composure, meet deadlines and work effectively under pressure
Ability to work effectively in a fastpaced environment
Excellent communication, organizational and planning skills
Ability to make independent decisions regarding department needs and priorities
Strong verbal and written communication skills
Strong sense of urgency, time management, prioritization and multitasking skills
Strong sense of team ability to anticipate the needs of the team
Strong computer skills, working knowledge in Microsoft Office product suite and Google Docs
Excellent attention to detail
Excellent problemsolving and conflict resolution skills
Exceptional customer service skills
Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts
Ability to stand, walk, lift, bend, push/pull for extended periods of time
Ability to lift up to 50 pounds