Receptionist- Weekends - Merrillville, United States - Lincolnshire Health and Rehabilitation Center

Lincolnshire Health and Rehabilitation Center
Lincolnshire Health and Rehabilitation Center
Verified Company
Merrillville, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Primary Job Function


The primary purpose of this position is to act as the facility's receptionist and be the primary access point for visitors, guests, etc.

Duties span from answering phones, to providing clerical assistance, managing office equipment/supplies and assisting with the accounts payable processing.


Primary Responsibilities
Performing clerical duties as the facility receptionist in a professional manner


This includes:

  • Greeting and assisting visitors, residents, family members, sales representatives, etc. and giving directions/information as needed;
  • Receiving and directing all incoming telephone calls, taking messages and ensuring messages are delivered in a timely manner;
  • Sorting incoming business mail and processing outgoing mail including special deliveries;
  • Operating copiers, office machines, etc. copying and faxing as needed;
  • Disbursing resident fund petty cash in accordance with facility policy;
  • Receiving and providing receipts for payments made to facility;
  • Assisting with administrative duties as directed by the BOM, DON and department managers (i.e., typing reports/correspondence/etc., filing, posting accounts, etc.);
  • Keeping front office and lobby area neat, clean and free of clutter including making sure deliveries made are picked up promptly by addressee;
  • Assisting in listening to resident or family complaints and reporting them to the appropriate/responsible department manager;
  • Providing the purchase of employee/guest meal tickets;
  • Reporting any suspicious person and/or information to supervisors immediately;
  • Forwarding resident mail to resident's family or responsible party as required;
  • Taking inventory and ordering office supplies which includes tracking supply account budget;
  • Taking inventory, ordering and dispersing central nursing supplies;
  • Assisting with processing of Accounts Payables;

d
Minimum Qualifications/Requirements:
s Must possess specific educational and experience requirements such as:

  • A high school diploma or GED;
Have a thorough understanding of the principles of best receptionist practices.

Must possess interpersonal skills such as:

  • The ability to follow written and verbal instructions, function independently and make independent decisions when circumstances warrant such action;
  • Personal integrity and the ability to deal tactfully with residents, family members, visitors, government agencies and personnel;
  • The ability to work harmoniously with professional and nonprofessional personnel;
  • Judgment in prioritizing the performance of tasks, duties and responsibilities in accordance with established standards, policies and procedures;
  • The ability to be discrete and protect the integrity of confidential information and stay within Corporate Compliance and HIPPA;
  • Patience, a cheerful disposition, enthusiasm and a willingness to handle residents based on whatever maturity and physical level in which they are currently functioning;
  • The ability to adhere to professional code of ethics, and
  • The ability to relate information concerning a resident's condition to the appropriate staff members.***Desired qualifications include:
  • At least 1 year in a clerical position or successfully completed secretarial science program from an accredited school/college.
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