Administrative Coordinator - Providence, United States - SERVPRO of FJM Enterprises, Inc./ABOJ, LLC/JDM Enterprises, Inc

SERVPRO of FJM Enterprises, Inc./ABOJ, LLC/JDM Enterprises, Inc

Verified Company

Providence, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Benefits:

401(k)
Health insurance
Training & development

Locally owned and operated leading SERVPRO in business in Rhode Island area for over 34 years seeks to hire an admin coordinator.

The Administrative Coordinator is the first person our customers speak to & can be the hero that helps them through their stressful day.

This person will perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities.

Perform general office duties, such as drafting correspondence, filing, and creating reports.
Incentive and bonus opportunities will be available

Responsibilities:

Receive and dispatch lead calls and job referrals
Perform detailed and accurate data entry
Coordinate crew and job scheduling
Perform general administration duties
Assist other departments, as needed
Make outgoing customer quality satisfaction calls

Preferred Qualifications:

Customer service experience, quality assurance, and scheduling a plus
Strong written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Selfmotivated and goaloriented
Capability to work in a fastpaced, teamoriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
3+ year(s) of administrative or officerelated experience and business experience
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever._