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guest services agent
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guest services agent
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Compass Group, North America Ashland, United States Part timeFlik Hospitality Group · We are hiring immediately for part time GUEST SERVICES AGENT positions. · Location: Warren Conference Center and Inn - 529 Chestnut Street, Ashland, MA 01721 Note: online applications accepted only. · Schedule: Part time schedule. Days may vary, 11:00 p ...
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Courtyard Boston Cambridge Cambridge, United States Full timeCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
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2 weeks ago
Aimbridge Hospitality Cambridge, United StatesIn this role, as a Guest Services Agent, you are responsible for greeting, registering guests, providing outstanding guest services during their stay and settling the guest's account upon completion of their stay. · Joining The Charles Hotel surrounds you with entrepreneurial, li ...
Guest Service Agent - Marlborough, United States - Waterford Fire Service
Description
** Guest Service Agent**
** Guest Service Agent**
** Courtyard by Marriott Boston Marlborough**
75 Felton Street
Marlborough , MA 01752
Telephone
Website
Managed by
**Courtyard by Marriott Boston Marlborough**
**Current Job Openings**
**Search Other Jobs**
Posted February 23, 2022
> Be A Part of Our Passionate & Committed Team **Guest Service Agent**
**Come Join the Waterford Hotel Group Team**
Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to wow our customers, we invite you to explore a career with Waterford Hotel Group.
**The Ideal Candidate for this Position**
We are looking for enthusiastic, friendly customer service professionals Prior face-to-face customer experience is a huge plus but your attitude is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility is a must.
**Job Description**
This position is responsible for providing superior customer service at all times. You will assists guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible.
**Job Requirements**
Must be an outgoing, positive, friendly person
Must be able to work a flexible schedule including nights, weekends and holidays
Previous customer service experience preferred
Previous hotel experience a plus, but not required
You must be able to pass a thorough background check as well as be drug free
**Benefits**
**We offer our eligible Associates a number of benefits to enhance their health and well-being:**
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including vacation days, personal days and holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, accident, life and critical illness
Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more
For more information about Waterford Hotel Group, please visit our website at .
EOE/M/F/D/V
**Courtyard by Marriott Boston Marlborough**
202 Room Hotel
**Our Hotel**
With an unparalleled location in Central Massachusetts and a range of fantastic amenities, the Courtyard Boston Marlborough offers the best in hotel living for business and leisure travelers. In addition to offering close proximity to several Marlborough-area companies, we're moments away from great attractions like Gillette Stadium, the New England Sports Center, and Solomon Pond Mall. Take advantage of our free shuttle within a five-mile radius of the hotel to explore the area. Settle in to your modern room or suite, which features perks like free Wi-Fi access and plush pillowtop bedding. Start or end your day here in Marlborough with a meal at our on-site Bistro restaurant, or fit in a workout in the hotel gym. Pets are welcome here for a small sanitation fee, too. If you're planning an event in Marlborough, you'll appreciate our 8,000 square feet of venue space and full-service catering.
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