Fishing Manager - Charleston, United States - Sportsman's Warehouse
Description
DESCRIPTION:
Purpose of Position:
The Fishing Department Manager will ensure that each customer receives exceptional service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining loyalty to our brand, sharing product knowledge, and establishing customer relationships
Essential Duties and Responsibilities:
- Manage the department's schedule to ensure proper coverage in line with labor budgets
- Open and close the store as a key holder, perform necessary opening and closing procedures
- Train staff to ensure that they have product knowledge, sales training, and department operational procedures
- Manage processing of freight to ensure accuracy and timeliness, including replenishment of back stock
- Maintain pricing, facing, and District Manager walk standards
- Complete SMART directives promptly and accurately
- Maintain accurate inventory counts, communicate product needs to planners and Store Manager
- Assist Store Manager as requested, including helping on registers, cycle counts, and other departments
- Manage team, coach and develop as needed, and discipline or terminate employees as necessary
- Interview and hire employees
- Evaluate employees and complete performance evaluations
- Address employee and customer complaints
- Promote and grow Sportsman's Warehouse Programs including Loyalty and Explorer Rewards
- All other duties as assigned
REQUIREMENTS:
Qualifications:
- Must have good verbal and written communication skills
- Must have the ability to work closely with customers, associates, and the management team
- Must have excellent problemsolving abilities
- Must have good attention to detail
- Must have the ability to multitask
- Basic computer skills are required
- Must have fishing product and merchandising knowledge
Education/Experience:
- High School Diploma or equivalent required, Bachelor's degree in Business Administration or related field preferred
- A minimum of 2 years of experience in retail sales and management, or equivalent training required
Certificates, Licenses, Registrations:
None.
Supervisory Responsibilities:
This position manages Fishing and Janitorial department staff.
Work Environment/Physical Demands:
The work environment characteristics and physical demands described are representative of those an employee encounters while performing the essential functions of this job.
- This position is considered moderately active and involves sitting most of the time, but may involve walking or standing for brief periods of time
- While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, use hands and fingers, and stoop/kneel to grab items from the floor.
- The employee may be required to exert up to 15 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
- Specific vision abilities required by this job include near acuity at 20 inches or less due to computer work
- While performing the duties of this job, the employee will experience a moderate noise level (i.e. business office with computers, phones, printers, and light traffic)
Travel Requirements:
This position may require some travel.
Sportsman's Warehouse is an Equal Opportunity Employer.
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