General Manager - Montgomery, United States - BDK Door Inc

BDK Door Inc Montgomery, United States

2 weeks ago

Description

We are seeking a leader with specific knowledge and experience in growing a home service business from 5 million to 10 million or beyond.

Do you want to join a growing company, building and guiding a team that reach the next level?

We are building our scalable process on providing outstanding customer experience, heavily invested employee growth, and a die hard commitment to quality and integrity.

If you have, or know of someone with this unique skill set, I would love to talk with them

Responsibilities

A leader who coaches, mentors, trains, and manages 3-5 managers
Ambassador to "do what it takes" to provide unparalleled customer service to mitigate customer complaints
Creator of processes and structure to achieve profit and growth goals, and manages expenditures operational excellence
Manager of revenue through analyzing profitability and finding ways to improve inefficiencies
Provider of outstanding organizational processes to ensure efficient planning of material distribution and labor forecasting to exceed customer satisfaction while ensuring a positive financial performance
The liaison across support teams, procurement, field teams, sales, and technical services to ensure best practices are always utilized
Protector of accurate inventory controls including fleet, parts and materials to reduce discrepancies
Driver of the business plan, implement new strategies, and document processes
Accountability Manager to ensure achievement of KPI's
Promoter of enthusiasm and brand loyalty during daily huddles, team meetings, and 1:1's

Qualifications

10+ years management experience
5+ years overseeing day-to-day operations of a Home Service Business (HVAC, Electrical, Plumbing or similar trade)
Track record of year over year business growth

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